Sterling Pharmacy in Caledonia, MN is part of Astrup Companies – an innovative, growing, family-owned and locally grown business. We have a rich, 70+ year history, with companies servicing every aspect of the pharmacy industry. As an employee of Sterling Pharmacy, you can expect to be treated with care and respect.

• This position would be Part-time (~11-29 hours/week)
• This is a Monday – Friday position, with occasional weekend shifts
• We offer competitive wages.
• Hours of operation are Monday – Friday, 8:30 am – 5:30 pm, Saturday, 9:00 am – 12:00 pm & Closed Sunday.
• We offer a 401(k) program with a company match and a discretionary Profit Sharing bonus program.

To learn more about Astrup companies and our history, click this link: https://astrupcompanies.com/careers

Qualifications:

• Required:
  • The desire to help people and listen to their needs
  • High School Diploma or equivalent GED required

• Preferred:
  • Previous Pharmacy experience

Position Summary: The Pharmacy Cashier is responsible for assisting with all day-to-day customer service and reporting to the manager on duty.

Core Competencies & Responsibilities:

• Adhere to all Astrup Companies policy and procedures
• Help with answer telephone within three rings
• Create a culture of positivity and excitement within the work environment
• Complete other duties as assigned
• Participate in expectations with the Profit Incentive Program
• Build healthier lives through caring relationships with co-workers and customers
• Displays superior customer service, in both attitude and action
• Understands the customers’ needs are the #1 priority above anything else
• Completes cash transactions accurately and according to company procedures
• Assists pharmacy staff with checking orders and invoices, marking and putting away merchandise in the proper location
• Assists customers with locating items on sale floor
• Answers customer questions or directs them to proper person who can answer question correctly
• Assists or places filled prescriptions in proper location
• Cleans shelves and inventory neatly
• Assist in checking inventory for out-of-date product
• Assists in preparing for daily deliveries
• Answers phones and forwards calls to proper individuals
• Assists in pharmacy workflow if required by pharmacy staff
• Assists and receives new prescriptions physically from patients
• Work the drive-up window as needed, if applicable
• Understands and adheres to HIPPA compliance policies
• Participate and engage with weekly/daily touchpoint meetings then follow through on what was discussed
• Engage with customers on all marketing material instructed by corporate
• Performs assigned duties requested by either Pharmacy Manager or Store Manager

Performance Requirements:

• Possess a thorough knowledge of organizational policies, procedures, and systems
• Comply to all Astrup Companies policy and procedures
• Create a culture of positivity and excitement within the workplace
• Develop constructive and cooperative working relationships with other team members. Care. Respect their time, work and talents.
• Be able to multitask
• Be focused and disciplined
• Possess excellent organizational skills, with attention to detail and accuracy
• Be self-motivated and able to work well on an independent basis
• Display strong customer service skills
• Innovate – Think outside-the-box. Bring original ideas to the team/organization
• Embrace our Guiding Principles. Use them to guide decision making.
• Go Beyond!

Physical Requirements & Work Demands:

• The ability to work up to 40 hours per week
• The ability to maintain a flexible schedule including early morning, evening, and weekend hours if required by workflow
• In a typical 8-hour day lift or carry up to 25 pounds
• In a typical day stand up to 8 hours
• In a typical 8-hour day spend up to 2 hours on telephone

Working Environment:

• This position will be working in a pharmacy setting
• This position will be standing and walking position for up to 8 hours per day

Sterling Pharmacy in Caledonia, MN is part of Astrup Companies – an innovative, growing, family-owned and locally grown business. We have a rich, 70+ year history, with companies servicing every aspect of the pharmacy industry. As an employee of Sterling Pharmacy, you can expect to be treated with care and respect.

• Looking for Full-time (~30-40 hours/week) or Part-time (11-29 hours/week) candidates.
• This is a Monday – Friday position, with occasional Saturday shifts
• We offer competitive wages.
• Hours of operation are Monday – Friday, 8:30 am – 5:30 pm & Saturday, 9:00 am – 12:00 pm.
• We offer Full health benefits for Full-time employees, a 401(k) program with a company match and a discretionary Profit Sharing bonus program for all employees.
• Willing to work in our other Southeast MN locations (Rushford and La Crescent)

To learn more about Astrup companies and our history, click this link: https://astrupcompanies.com/careers

Qualifications:

• Required:
  • High School Diploma or GED
  • Basic computer skills
  • Excellent customer service skills
• Preferred:
  • Pharmacy or medical related background
  • Detail oriented
  • Certification as a Pharmacy Technician

Job Description: The Pharmacy Technician will be responsible for assisting the pharmacists(s) with various tasks related to the filling/dispensing of prescriptions and caring for pharmacy patients/customers.

Core Competencies & Responsibilities:

• Complete necessary pharmacy technician training in a timely fashion
• Complete required continuing education annually
• Review patient information on the RX 30 system for accuracy
• Receive new prescriptions physically from patients
• Accept prescription refill authorizations via the telephone or fax
• Answer telephone in three rings
• Adhere to policies and procedures related to pharmacy operations
• Stay compliant with all statutes, rules, and regulations related to pharmacy practice, both federal and state
• Monitor reimbursement of prescriptions to achieve optimal gross profit margins
• Help manage inventory levels to achieve optimal return on investment
• Represent yourself professionally to the community as a Pharmacy Technician
• Collect all information needed for billing Medicaid and Medicare for DME, supplies
• Help ensure that patients are counseled on all new prescriptions and on any refills
• Be aware of and support promotional activity within the pharmacy and Home Health Care category
• Provide the best possible service to all of our customers
• Accurately count and fill prescriptions for all patients
• Provide accurate/timely service to customers at the point of sale
• Collaborate with team members to ensure everyone is capable of fulfilling all pharmacy related tasks and training other employees
• Create a culture of positivity and excitement in the pharmacy/store
• Adapt quickly to company changes related to policy and workflow
• Clean work area and the pharmacy
• Complete other duties as assigned

Performance Requirements:

• Possess a thorough knowledge of organizational policies, procedures, and systems
• Comply to all Astrup Companies policy and procedures
• Create a culture of positivity and excitement within the workplace
• Develop constructive and cooperative working relationships with other
  team members. Care. Respect their time, work and talents.
• Be able to multitask
• Be focused and disciplined
• Possess excellent organizational skills, with attention to detail and accuracy
• Be self-motivated and able to work well on an independent basis
• Display strong customer service skills
• Innovate – Think outside-the-box. Bring original ideas to the team/organization
• Embrace our Guiding Principles.
• Go Beyond!

Physical Requirements & Work Demands:

• Must be able This position requires repetitive lifting, carrying, pushing, pulling for up to 15 pounds on a regular basis daily
• Must be able to stand, walk, crouch, stoop, kneel, bend and twist for up to 8 hours per day
• Must be able to stand and walk for up to 8 hours per day

Working Environment:

This position will be working in a pharmacy setting and normal climate and temperature.

Sterling Community Pharmacy is part of Astrup Companies – an innovative, growing, family-owned and locally grown business. As an employee of Sterling Pharmacy, you can expect to be treated with care and respect.

To learn more about Astrup Companies and our history, click this link: https://astrupcompanies.com

• Looking for a Part-time or Casual employee, approximately 0-29 hours/week. Willing to travel to many of South Eastern MN locations in Caledonia, Rushford, La Crescent, Osage IA.
• Benefits include a 401(k) program with company match, Profit incentive program
• Will be paid mileage and qualified expenses

Qualifications:

• Required:
  • Graduate of an accredited school/college of pharmacy.
  • Licensed as a Pharmacist in the State in which you will be working (MN/IA)
  • Must be willing to travel to various Sterling Pharmacy locations

• Preferred:
  • Detail oriented and very organized
  • Able to handle a high stress environment
  • Two or more years of Pharmacy experience in retail/community setting

Job Description: The Float Pharmacist will provide pharmacy dispensing and consultation services to Sterling Pharmacy patients and have direct communication with Pharmacy Managers, Store Managers, and/or District Managers.

Core Competencies & Responsibilities:

• Travel to various Sterling Pharmacy locations to assist as a Float Pharmacist
• Receive, process, fill, and check prescriptions accurately and in a timely manner
• Respond to all patient inquiries in a timely fashion
• Provide the best possible service to patients
• Adhere to policies and procedures related to pharmacy operations
• Abide by all statutes, rules and regulations related to pharmacy practice, both State and Federal
• Represent Sterling Pharmacy as a pharmacist to the general public and at professional events
• Collect appropriate information for billing of Medicaid and Medicare for DME and supplies
• Ensure that patients are counseled on all new prescriptions and on any refills where there has been a change in therapy or patient condition
• Address and resolve patient/employee complaints in the absence of pharmacy manager
• Be prepared and willing to perform pharmacy technician and customer service associate duties, as necessary.
• Stay current with the latest information on drug therapy and side effects
• Complete continuing education requirements of the Board of Pharmacy
• Complete other duties as assigned
• Create a culture of positivity and excitement in the pharmacy/store
• Maintain CPR certification
• Complete training/certification for administering immunizations and maintain competency

Performance Requirements:

• Thorough knowledge pharmacy practice and law
• Ability to communicate effectively, both orally and in writing
• Excellent organizational skills, with attention to detail
• Ability to work independently
• Must be willing to travel

Physical Requirements & Work Demands:

• The ability to maintain a flexible schedule including early morning, evening and weekend hours
• In a typical 8-hour day lifting or carrying items up to approximately 25 lbs.
• In a typical day standing approximately 8 hours
• In a typical 8-hour day spending 2 hours on the telephone

Working Environment:

• This position will be in a typical retail pharmacy setting at one or more locations and is of normal climate and temperature.  

Sterling Pharmacy in La Crescent, MN is part of Astrup Companies – an innovative, growing, family-owned and locally grown business. We have a rich, 70+ year history, with companies servicing every aspect of the pharmacy industry. As an employee of Sterling Pharmacy, you can expect to be treated with care and respect.

• This position would be Full time (~40 hours/week)
• This is a Monday – Friday position, with occasional Saturday shifts
• We offer competitive wages.
• Hours of operation are Monday – Friday, 9:00 am – 5:30 pm & Saturday, 9:00 am – 12:00 pm.
• We offer Full health benefits, a 401(k) program with a company match and a Profit Sharing bonus program.

To learn more about Astrup companies and our history, click this link: https://astrupcompanies.com/careers

Qualifications:

• Required:
  • High School Diploma or GED
  • Basic computer skills
  • Excellent customer service skills
• Preferred:
  • Pharmacy or medical related background
  • Detail oriented
  • Certification as a Pharmacy Technician

Job Description: The Pharmacy Technician will be responsible for assisting the pharmacists(s) with various tasks related to the filling/dispensing of prescriptions and caring for pharmacy patients/customers.

Core Competencies & Responsibilities:

• Complete necessary pharmacy technician training in a timely fashion
• Complete required continuing education annually
• Review patient information on the RX 30 system for accuracy
• Receive new prescriptions physically from patients
• Accept prescription refill authorizations via the telephone or fax
• Answer telephone in three rings
• Adhere to policies and procedures related to pharmacy operations
• Stay compliant with all statutes, rules, and regulations related to pharmacy practice, both federal and state
• Monitor reimbursement of prescriptions to achieve optimal gross profit margins
• Help manage inventory levels to achieve optimal return on investment
• Represent yourself professionally to the community as a Pharmacy Technician
• Collect all information needed for billing Medicaid and Medicare for DME, supplies
• Help ensure that patients are counseled on all new prescriptions and on any refills
• Be aware of and support promotional activity within the pharmacy and Home Health Care category
• Provide the best possible service to all of our customers
• Accurately count and fill prescriptions for all patients
• Provide accurate/timely service to customers at the point of sale
• Collaborate with team members to ensure everyone is capable of fulfilling all pharmacy related tasks and training other employees
• Create a culture of positivity and excitement in the pharmacy/store
• Adapt quickly to company changes related to policy and workflow
• Clean work area and the pharmacy
• Complete other duties as assigned

Performance Requirements:

• Possess a thorough knowledge of organizational policies, procedures, and systems
• Comply to all Astrup Companies policy and procedures
• Create a culture of positivity and excitement within the workplace
• Develop constructive and cooperative working relationships with other
  team members. Care. Respect their time, work and talents.
• Be able to multitask
• Be focused and disciplined
• Possess excellent organizational skills, with attention to detail and accuracy
• Be self-motivated and able to work well on an independent basis
• Display strong customer service skills
• Innovate – Think outside-the-box. Bring original ideas to the team/organization
• Embrace our Guiding Principles.
• Go Beyond!

Physical Requirements & Work Demands:

• Must be able This position requires repetitive lifting, carrying, pushing, pulling for up to 15 pounds on a regular basis daily
• Must be able to stand, walk, crouch, stoop, kneel, bend and twist for up to 8 hours per day
• Must be able to stand and walk for up to 8 hours per day

Working Environment:

This position will be working in a pharmacy setting and normal climate and temperature.

Kennedy Drug by Sterling Pharmacy in Lake City, MN is part of Astrup Companies – an innovative, growing, family-owned and locally grown business. We have a rich, 70+ year history, with companies servicing every aspect of the pharmacy industry, As an employee of Sterling Pharmacy, you can expect to be treated with care and respect.

To learn more about Astrup Companies and our history, click this link: https://astrupcompanies.com

• Looking for a Part-time (~11-29 hours/week) candidate.
• Looking for availability: Monday – Friday 3:00pm – 7:00pm, rotating weekends.
• Hours of operation are Monday, 9:00 am – 7:00 pm, Tuesday – Friday, 8:00 am – 7:00 pm, Saturday, 9:00 am – 2:00 pm & Sunday 9:00 am – 1:00 pm.
• We offer a 401(k) program with a company match and a Profit Sharing bonus program.

To learn more about Astrup companies and our history, click this link: https://astrupcompanies.com

Qualifications:

• Required:
  • The desire to help people and listen to their needs
  • High school diploma or equivalent

• Preferred:
  • Previous retail experience

Job Description: The – Pharmacy Cashier – Customer Service Representative is responsible for assisting with all day-to-day customer service and reporting to the manager on duty.

Core Competencies & Responsibilities:

• Comply to all Astrup Companies policy and procedures
• Build healthier lives through caring relationships with staff and customers
• Display superior customer service, in both attitude and action
• Understand customers are the #1 priority above anything else.
• Complete register transactions accurately and according to company procedures
• Assist manager on duty with checking orders and invoices, as well as marking and putting away merchandise in the proper location
• Assist customers with locating items on the sales floor
• Answer customer questions or direct them to the proper person who can answer the question correctly
• Clean shelves and inventory neatly
• Assist with checking inventory for out-of-date products
• Answer phones and forward calls to proper individuals
• Understand and adhere to HIPAA compliance policies
• Familiarize self with advertised specials and current promotions
• Participate and engage with the weekly talking point meeting, then follow through on what was discussed
• Engage with customers on all marketing material given by corporate
• Create a culture of positivity and excitement within the work environment
• Maintain a flexible schedule that may include morning, evening, and weekend hours
• Help out in the pharmacy as needed
• Participate in expectations with the Profit Incentive Program
• Complete other duties as assigned

Performance Requirements:

• Possess a thorough knowledge of organizational policies, procedures, and systems
• Comply to all Astrup Companies policy and procedures
• Create a culture of positivity and excitement within the workplace
• Develop constructive and cooperative working relationships with other
  team members. Care. Respect their time, work and talents.
• Be able to multitask
• Be focused and disciplined
• Possess excellent organizational skills, with attention to detail and accuracy
• Be self-motivated and able to work well on an independent basis
• Display strong customer service skills
• Innovate – Think outside-the-box. Bring original ideas to the team/organization
• Embrace our Guiding Principles.
• Go Beyond!

Physical Requirements & Work Demands:

• The ability to maintain a flexible schedule, including early morning, evening, and weekend hours if required by workflow
• In a typical 8-hour day, lift or carry up to 25 pounds
• In a typical day, stand up to 8 hours
• In a typical 8-hour day, spend up to 2 hours on the telephone

Working Environment:

• This position will be working in a retail setting
• This position will be a standing and walking position for up to 8 hours per day

Sterling Pharmacy in Northfield, MN is part of Astrup Companies – an innovative, growing, family-owned and locally grown business. We have a rich, 70+ year history, with companies servicing every aspect of the pharmacy industry. As an employee of Sterling Pharmacy, you can expect to be treated with care and respect.

• Looking for a Part-time (20-29 hours/week) or Full time (~30 hours/week) position.
• This is a Monday – Friday position, with occasional Saturday shifts
• We offer competitive wages.
• Hours of operation are Monday – Friday, 8:30 am – 6:00 pm & Saturday, 9:00 am – 2:00 pm.
• We offer Full health benefits, a 401(k) program with a company match and a Profit Sharing bonus program.

To learn more about Astrup companies and our history, click this link: https://astrupcompanies.com/careers

Qualifications:

• Required:
  • High School Diploma or GED
  • Basic computer skills
  • Excellent customer service skills
• Preferred:
  • Pharmacy or medical related background
  • Detail oriented
  • Certification as a Pharmacy Technician

Job Description: The Pharmacy Technician will be responsible for assisting the pharmacists(s) with various tasks related to the filling/dispensing of prescriptions and caring for pharmacy patients/customers.

Core Competencies & Responsibilities:

• Complete necessary pharmacy technician training in a timely fashion
• Complete required continuing education annually
• Review patient information on the RX 30 system for accuracy
• Receive new prescriptions physically from patients
• Accept prescription refill authorizations via the telephone or fax
• Answer telephone in three rings
• Adhere to policies and procedures related to pharmacy operations
• Stay compliant with all statutes, rules, and regulations related to pharmacy practice, both federal and state
• Monitor reimbursement of prescriptions to achieve optimal gross profit margins
• Help manage inventory levels to achieve optimal return on investment
• Represent yourself professionally to the community as a Pharmacy Technician
• Collect all information needed for billing Medicaid and Medicare for DME, supplies
• Help ensure that patients are counseled on all new prescriptions and on any refills
• Be aware of and support promotional activity within the pharmacy and Home Health Care category
• Provide the best possible service to all of our customers
• Accurately count and fill prescriptions for all patients
• Provide accurate/timely service to customers at the point of sale
• Collaborate with team members to ensure everyone is capable of fulfilling all pharmacy related tasks and training other employees
• Create a culture of positivity and excitement in the pharmacy/store
• Adapt quickly to company changes related to policy and workflow
• Clean work area and the pharmacy
• Complete other duties as assigned

Performance Requirements:

• Possess a thorough knowledge of organizational policies, procedures, and systems
• Comply to all Astrup Companies policy and procedures
• Create a culture of positivity and excitement within the workplace
• Develop constructive and cooperative working relationships with other
  team members. Care. Respect their time, work and talents.
• Be able to multitask
• Be focused and disciplined
• Possess excellent organizational skills, with attention to detail and accuracy
• Be self-motivated and able to work well on an independent basis
• Display strong customer service skills
• Innovate – Think outside-the-box. Bring original ideas to the team/organization
• Embrace our Guiding Principles.
• Go Beyond!

Physical Requirements & Work Demands:

• Must be able This position requires repetitive lifting, carrying, pushing, pulling for up to 15 pounds on a regular basis daily
• Must be able to stand, walk, crouch, stoop, kneel, bend and twist for up to 8 hours per day
• Must be able to stand and walk for up to 8 hours per day

Working Environment:

This position will be working in a pharmacy setting and normal climate and temperature.

Sterling Pharmacy in Rushford, MN is part of Astrup Companies – an innovative, growing, family-owned and locally grown business. We have a rich, 70+ year history, with companies servicing every aspect of the pharmacy industry. As an employee of Sterling Pharmacy, you can expect to be treated with care and respect.

• Looking for a Full time (~30-40 hours/week) or Part-time (11-29 hours/week) candidates.
• This is a Monday – Friday position, with occasional weekend shifts
• We offer competitive wages.
• Hours of operation are Monday – Friday, 8:00 am – 5:30 pm, Saturday, 9:00 am – 12:00 pm.
• We offer Full health benefits for full-time employees, a 401(k) program with a company match and a Profit Sharing bonus program for all employees.

To learn more about Astrup companies and our history, click this link: https://astrupcompanies.com

Qualifications:

• Required:
  • The desire to help people and listen to their needs
  • High School Diploma or equivalent GED required

• Preferred:
  • Previous Pharmacy experience

Position Summary: The Pharmacy Cashier is responsible for assisting with all day-to-day customer service and reporting to the manager on duty.

Core Competencies & Responsibilities:

• Adhere to all Astrup Companies policy and procedures
• Help with answer telephone within three rings
• Create a culture of positivity and excitement within the work environment
• Complete other duties as assigned
• Participate in expectations with the Profit Incentive Program

• Build healthier lives through caring relationships with co-workers and customers
• Displays superior customer service, in both attitude and action
• Understands the customers’ needs are the #1 priority above anything else

• Completes cash transactions accurately and according to company procedures
• Assists pharmacy staff with checking orders and invoices, marking and putting away merchandise in the proper location
• Assists customers with locating items on sale floor
• Answers customer questions or directs them to proper person who can answer question correctly
• Assists or places filled prescriptions in proper location
• Cleans shelves and inventory neatly
• Assist in checking inventory for out-of-date product
• Assists in preparing for daily deliveries
• Answers phones and forwards calls to proper individuals
• Assists in pharmacy workflow if required by pharmacy staff
• Assists and receives new prescriptions physically from patients
• Work the drive-up window as needed, if applicable
• Understands and adheres to HIPPA compliance policies
• Participate and engage with weekly/daily touchpoint meetings then follow through on what was discussed
• Engage with customers on all marketing material instructed by corporate

• Performs assigned duties requested by either Pharmacy Manager or Store Manager

Performance Requirements:

• Possess a thorough knowledge of organizational policies, procedures, and systems
• Comply to all Astrup Companies policy and procedures
• Create a culture of positivity and excitement within the workplace
• Develop constructive and cooperative working relationships with other team members. Care. Respect their time, work and talents.
• Be able to multitask
• Be focused and disciplined
• Possess excellent organizational skills, with attention to detail and accuracy
• Be self-motivated and able to work well on an independent basis
• Display strong customer service skills
• Innovate – Think outside-the-box. Bring original ideas to the team/organization
• Embrace our Guiding Principles. Use them to guide decision making.
• Go Beyond!

Physical Requirements & Work Demands:

• The ability to work up to 40 hours per week
• The ability to maintain a flexible schedule including early morning, evening, and weekend hours if required by workflow
• In a typical 8-hour day lift or carry up to 25 pounds
• In a typical day stand up to 8 hours
• In a typical 8-hour day spend up to 2 hours on telephone

Working Environment:

• This position will be working in a pharmacy setting
• This position will be standing and walking position for up to 8 hours per day

Sterling Pharmacy in Rushford, MN is part of Astrup Companies – an innovative, growing, family-owned and locally grown business. We have a rich, 70+ year history, with companies servicing every aspect of the pharmacy industry. As an employee of Sterling Pharmacy, you can expect to be treated with care and respect.

• This position would be Full time (~30 hours/week)
• This is a Monday – Friday position, with occasional Saturday shifts
• We offer competitive wages.
• Hours of operation are Monday – Friday, 8:30 am – 5:30 pm & Saturday, 9:00 am – 12:00 pm.
• We offer Full health benefits, a 401(k) program with a company match and a Profit Sharing bonus program.

To learn more about Astrup companies and our history, click this link: https://astrupcompanies.com/careers

Qualifications:

• Required:
  • High School Diploma or GED
  • Basic computer skills
  • Excellent customer service skills
• Preferred:
  • Pharmacy or medical related background
  • Detail oriented
  • Certification as a Pharmacy Technician

Job Description: The Pharmacy Technician will be responsible for assisting the pharmacists(s) with various tasks related to the filling/dispensing of prescriptions and caring for pharmacy patients/customers.

Core Competencies & Responsibilities:

• Complete necessary pharmacy technician training in a timely fashion
• Complete required continuing education annually
• Review patient information on the RX 30 system for accuracy
• Receive new prescriptions physically from patients
• Accept prescription refill authorizations via the telephone or fax
• Answer telephone in three rings
• Adhere to policies and procedures related to pharmacy operations
• Stay compliant with all statutes, rules, and regulations related to pharmacy practice, both federal and state
• Monitor reimbursement of prescriptions to achieve optimal gross profit margins
• Help manage inventory levels to achieve optimal return on investment
• Represent yourself professionally to the community as a Pharmacy Technician
• Collect all information needed for billing Medicaid and Medicare for DME, supplies
• Help ensure that patients are counseled on all new prescriptions and on any refills
• Be aware of and support promotional activity within the pharmacy and Home Health Care category
• Provide the best possible service to all of our customers
• Accurately count and fill prescriptions for all patients
• Provide accurate/timely service to customers at the point of sale
• Collaborate with team members to ensure everyone is capable of fulfilling all pharmacy related tasks and training other employees
• Create a culture of positivity and excitement in the pharmacy/store
• Adapt quickly to company changes related to policy and workflow
• Clean work area and the pharmacy
• Complete other duties as assigned

Performance Requirements:

• Possess a thorough knowledge of organizational policies, procedures, and systems
• Comply to all Astrup Companies policy and procedures
• Create a culture of positivity and excitement within the workplace
• Develop constructive and cooperative working relationships with other team members. Care. Respect their time, work and talents.
• Be able to multitask
• Be focused and disciplined
• Possess excellent organizational skills, with attention to detail and accuracy
• Be self-motivated and able to work well on an independent basis
• Display strong customer service skills
• Innovate – Think outside-the-box. Bring original ideas to the team/organization
• Embrace our Guiding Principles.
• Go Beyond!

Physical Requirements & Work Demands:

• This position requires repetitive lifting, carrying, pushing, pulling for up to 15 pounds on a regular basis daily
• Must be able to stand, walk, crouch, stoop, kneel, bend and twist for up to 8 hours per day

Working Environment:

This position will be working in a pharmacy setting and normal climate and temperature.

Sterling Pharmacy in Worthington, MN is part of Astrup Companies – an innovative, growing, family-owned and locally grown business. We have a rich, 70+ year history, with companies servicing every aspect of the pharmacy industry. As an employee of Sterling Pharmacy, you can expect to be treated with care and respect.

• This position would be Part time (~11-29 hours/week)
• This is a Monday – Friday position, with occasional Saturday shifts
• We offer competitive wages.
• Hours of operation are Monday – Friday, 8:00 am – 7:00 pm, Saturday, 9:00 am – 5:00 pm & Closed Sunday.
• We offer a 401(k) program with a company match and a Profit Sharing bonus program.

To learn more about Astrup companies and our history, click this link: https://astrupcompanies.com/careers

Qualifications:

• Required:
  • The desire to help people and listen to their needs
  • High School Diploma or equivalent GED required

• Preferred:
  • Previous Pharmacy experience

Position Summary: The Pharmacy Cashier is responsible for assisting with all day-to-day customer service and reporting to the manager on duty.

Core Competencies & Responsibilities:

• Adhere to all Astrup Companies policy and procedures
• Help with answer telephone within three rings
• Create a culture of positivity and excitement within the work environment
• Complete other duties as assigned
• Participate in expectations with the Profit Incentive Program

• Build healthier lives through caring relationships with co-workers and customers
• Displays superior customer service, in both attitude and action
• Understands the customers’ needs are the #1 priority above anything else

• Completes cash transactions accurately and according to company procedures
• Assists pharmacy staff with checking orders and invoices, marking and putting away merchandise in the proper location
• Assists customers with locating items on sale floor
• Answers customer questions or directs them to proper person who can answer question correctly
• Assists or places filled prescriptions in proper location
• Cleans shelves and inventory neatly
• Assist in checking inventory for out-of-date product
• Assists in preparing for daily deliveries
• Answers phones and forwards calls to proper individuals
• Assists in pharmacy workflow if required by pharmacy staff
• Assists and receives new prescriptions physically from patients
• Work the drive-up window as needed, if applicable
• Understands and adheres to HIPPA compliance policies
• Participate and engage with weekly/daily touchpoint meetings then follow through on what was discussed
• Engage with customers on all marketing material instructed by corporate

• Performs assigned duties requested by either Pharmacy Manager or Store Manager

Performance Requirements:

• Possess a thorough knowledge of organizational policies, procedures, and systems
• Comply to all Astrup Companies policy and procedures
• Create a culture of positivity and excitement within the workplace
• Develop constructive and cooperative working relationships with other team members. Care. Respect their time, work and talents.
• Be able to multitask
• Be focused and disciplined
• Possess excellent organizational skills, with attention to detail and accuracy
• Be self-motivated and able to work well on an independent basis
• Display strong customer service skills
• Innovate – Think outside-the-box. Bring original ideas to the team/organization
• Embrace our Guiding Principles. Use them to guide decision making.
• Go Beyond!

Physical Requirements & Work Demands:

• The ability to work up to 40 hours per week
• The ability to maintain a flexible schedule including early morning, evening, and weekend hours if required by workflow
• In a typical 8-hour day lift or carry up to 25 pounds
• In a typical day stand up to 8 hours
• In a typical 8-hour day spend up to 2 hours on telephone

Working Environment:

• This position will be working in a pharmacy setting
• This position will be standing and walking position for up to 8 hours per day

Sterling Specialty Pharmacy is part of Astrup Companies, an innovative, growing, family-owned business located in Mendota Heights, MN. We have a rich, 70+ year history, with companies servicing every aspect of the pharmacy industry. As an employee of Sterling Specialty Pharmacy, you can expect to be treated with care and respect. We have a state of the art facility that was built in 2017 and are looking to continue to grow our strong team as our business grows!

• This position would be a Monday – Friday position with competitive wages.
• Looking for 2:30pm – 10:30pm shift.
• Looking for Full-time OR Part-time positions.
• We offer Full health benefits for Full-time employees
• We offer a 401(k) program with a company match and a Profit Sharing bonus program for all employees.
• This is a closed door pharmacy with no direct patient contact.
• We are a rapidly growing business with many opportunities for professional growth and advancement.

To learn more about Astrup Companies, go to this link: https://astrupcompanies.com/

POSITION SUMMARY – PHARMACY TECHNICIAN:

The Pharmacy Technician provides customer service and a resourceful point of contact to patients and providers by reviewing patient profiles and scheduling deliveries of patient medication. You will also be completing data entry by collecting key clinical information, discussing the delivery schedule and refill procedures for the next delivery.

REQUIRED EDUCATION/TRAINING/PROFESSIONAL EXPERIENCE:

• Pharmacy Technician license
• High School Diploma or equivalent G.E.D required; Associates Degree is preferred
• Knowledge of Microsoft Word, Excel; ability to work with multiple information systems

ROLES AND RESPONSIBILITIES:

• Provide customer service by making and receiving inbound and outbound calls for delivery of medications
• Comply with HIPAA standards for inbound and outbound calls
• Review all notes prior to delivery confirmation; communicating with patient and caregiver, and/or physician office, insurance investigation, and patient responsibility.
• Complete Data Entry tasks by collecting key clinical information essential for clinical staff
• Review delivery service schedule, medication storage, new patient packets, supplies and refill procedures for future deliveries
• Confirm form of payment information (credit card, debit card, etc.)
• Charge credit card/debit card as needed for all Major Medical and Self Pay patients
• Schedule deliveries of medication in a timely manner to ensure compliance with patient’s treatment
• Document in the appropriate system all needed information, indicating correct ship date and delivery address
• Review information for accuracy: addresses, medication shipping, authorization on file, and collection of patient co-pay
• Notify clinical staff with any patient side effects and/or requests from the patient and caregiver
• Provide status updates to physician office when appropriate
• Track packages with delivery service tools to ensure the patient receives medication in a timely manner and stability is intact.
• Solve issues that arise in a timely manner, documenting all relevant information on the patient’s record.
• Comply with all regulatory requirements, including HIPAA/HITECH
• Communicate effectively, in person, over the phone, and in writing
• Manage large work volumes without loss of focus and with a high degree of accuracy
• Complete multiple daily work assignments and stay on schedule with all duties and responsibilities
• Be dependable in attendance and motivated to demonstrate persistence and overcome obstacles

Performance Requirements:

• Create a culture of positivity and excitement within the workplace
• Develop constructive and cooperative working relationships with other team members. Care. Respect their time, work and talents.
• Be able to multitask
• Be focused and disciplined
• Possess excellent organizational skills, with attention to detail and accuracy
• Be self-motivated and able to work well on an independent basis
• Display strong customer service skills
• Innovate – Think outside-the-box. Bring original ideas to the team/organization
• Embrace our Guiding Principles. Use them to guide decision making.
• Go Beyond!

Physical Requirements & Work Demands:

• Frequent immobility and/or sitting required for extended periods of time.
• The ability to work 40 hours or more per week
• The ability to maintain a flexible schedule when need arises

Working Environment:

• Normal office, call-center environment

Sterling Specialty Pharmacy is part of Astrup Companies, an innovative, growing, family-owned business located in Mendota Heights, MN. We have a rich, 70+ year history, with companies servicing every aspect of the pharmacy industry. As an employee of Sterling Specialty Pharmacy, you can expect to be treated with care and respect. We have a state of the art facility that was built in 2017 and are looking to continue to grow our strong team as our business grows!

• This position would be a Monday – Friday position with competitive wages.
• Looking for Full-time position.
• We offer Full health benefits, a 401(k) program with a company match and a discretionary Profit Sharing bonus program.
• This is a closed door pharmacy with no direct patient contact.
• We are a rapidly growing business with many opportunities for professional growth and advancement.

To learn more about Astrup Companies, go to this link: https://astrupcompanies.com/

Qualifications:

Required Education/Training/Professional Experience:

• At least 5 years of call center and personnel management experience.
• College degree in communications, business management, or related field is preferred
• High school diploma or equivalent G.E.D. required.
• Knowledge of call center software required
• Proficiency in all Microsoft Word, Excel, etc. required.

Position Summary: The Call Center/Operations Manager is primarily responsible for managing the operations of our busy and growing pharmacy call center of 60+ people.  The includes coaching call center staff through challenging customer service issues, analyzing call center data and preparing insights and reports for management, and evaluating staff effectiveness and performance. Effectively balancing team management, analytics, and human resource management is critical to this role.  As the pharmacy and call center continue to grow, evolving our current phone software workflow is critical to our success.  Gaining efficiency in our staffing with enhanced contact center solutions and potential AI innovations is on our roadmap and this role will lead that initiative.  The Call Center Manager will also have additional General Manager functions including being the primary point of contact for vendors, building maintenance, etc. and managing these relationships.

Expected Professional Competencies:

• Engages in appropriate continuing professional development
• Practices professionally
• Practices legally
• Practices ethically
• Decision making skills
• Analytical skills
• Team working skills
• Communication skills
• Problem-solving and conflict resolution skills
• Customer Service skills
• Detail oriented

Licensure/Certification Requirements:

• None

Core Competencies & Responsibilities:

• Work with management team to develop call center objectives with a strong focus on efficiency
• Hire, onboard, and train call center personnel
• Analyze call center data and prepare and present reports to management
• Evaluate staff effectiveness and performance annually or as needed.
• Evaluate and enhance current phone systems and call center workflow
• Effectively manage relationships with vendors, building maintenance, etc.

Performance Requirements:

• Treat your employees well. Communicate. Care. Respect their time, work and talents
• Possess a thorough knowledge of organizational policies, procedures, and systems
• Comply to all Astrup Companies policy and procedures and ensure follow-through with employees
• Create a culture of positivity and excitement within the workplace
• Effectively coordinate activities of others
• Develop constructive and cooperative working relationships with other team members
• Be able to multitask
• Be focused and disciplined
• Possess excellent organizational skills, with attention to detail and accuracy
• Be self-motivated and able to work well on an independent basis
• Display strong customer service skills
• Innovate – Think outside-the-box. Bring original ideas to the team/organization
• Embrace our Guiding Principles. Use them to guide decision making.
• Go Beyond!

Physical Requirements & Work Demands:

• Frequent immobility and/or sitting required for extended periods of time.
• Some bending and stooping required.
• Requires manual dexterity to operate keyboard, calculator, copy machine, and other office equipment.
• The ability to work 40 hours or more per week, if necessary
• The ability to maintain a flexible schedule when need arises

Working Environment:

• Normal office environment