A Nationwide Company Rooted in Small-Town Family Values
Join the Astrup Companies Family
We strive to hire employees who are eager to offer quality pharmacy care both locally and across the nation. Help us achieve our vision of five-star pharmacy care for all by taking on every day with an innovative and collaborative spirit that consistently aims at going beyond expectations. We ask that you recognize and embrace your role in the future vitality of independent pharmacies. An ideal Astrup Companies coworker will:
- Show care by always looking for ways to help
- Collaborate by sharing ideas to make the team and business better
- Improve our family of businesses by investing in the success of Astrup Companies
- Offer five-star care by improving independent pharmacy service
- Work with integrity by being accountable for their own results
- Look for innovative ways to improve current services and offerings
- Strive to empower coworkers, customers, patients, and partners
- Bring energy—every day
- Identify and remove communication barriers
- Show care by always looking for ways to help
- Collaborate by sharing ideas to make the team and business better
- Improve our family of businesses by investing in the success of Astrup Companies
- Offer five-star care by improving independent pharmacy service
- Work with integrity by being accountable for their own results
- Look for innovative ways to improve current services and offerings
- Strive to empower coworkers, customers, patients, and partners
- Bring energy—every day
- Identify and remove communication barriers
Providing Quality Care Across the Nation
The following links will take you to our employee portal to submit your application information.
Sterling Pharmacy
Float Pharmacist
Caledonia, MN
Description
Sterling Community Pharmacy is part of Astrup Companies – an innovative, growing, family-owned and locally grown business. As an employee of Sterling Pharmacy, you can expect to be treated with care and respect.
To learn more about Astrup Companies and our history, click this link: https://astrupcompanies.com
- Looking for a Part-time or Casual employee, approximately 0-29 hours/week. Willing to travel to many of South Eastern MN locations in Caledonia, Rushford, La Crescent, Osage IA.
- Benefits include a 401(k) program with company match, Profit incentive program
- Will be paid mileage and qualified expenses
Qualifications:
- Required:
- Graduate of an accredited school/college of pharmacy.
- Licensed as a Pharmacist in the State in which you will be working (MN/IA)
- Must be willing to travel to various Sterling Pharmacy locations
- Preferred:
- Detail oriented and very organized
- Able to handle a high stress environment
- Two or more years of Pharmacy experience in retail/community setting
Job Description: The Float Pharmacist will provide pharmacy dispensing and consultation services to Sterling Pharmacy patients and have direct communication with Pharmacy Managers, Store Managers, and/or District Managers.
Core Competencies & Responsibilities:
- Travel to various Sterling Pharmacy locations to assist as a Float Pharmacist
- Receive, process, fill, and check prescriptions accurately and in a timely manner
- Respond to all patient inquiries in a timely fashion
- Provide the best possible service to patients
- Adhere to policies and procedures related to pharmacy operations
- Abide by all statutes, rules and regulations related to pharmacy practice, both State and Federal
- Represent Sterling Pharmacy as a pharmacist to the general public and at professional events
- Collect appropriate information for billing of Medicaid and Medicare for DME and supplies
- Ensure that patients are counseled on all new prescriptions and on any refills where there has been a change in therapy or patient condition
- Address and resolve patient/employee complaints in the absence of pharmacy manager
- Be prepared and willing to perform pharmacy technician and customer service associate duties, as necessary.
- Stay current with the latest information on drug therapy and side effects
- Complete continuing education requirements of the Board of Pharmacy
- Complete other duties as assigned
- Create a culture of positivity and excitement in the pharmacy/store
- Maintain CPR certification
- Complete training/certification for administering immunizations and maintain competency
Performance Requirements:
- Thorough knowledge pharmacy practice and law
- Ability to communicate effectively, both orally and in writing
- Excellent organizational skills, with attention to detail
- Ability to work independently
- Must be willing to travel
Physical Requirements & Work Demands:
- The ability to maintain a flexible schedule including early morning, evening and weekend hours
- In a typical 8-hour day lifting or carrying items up to approximately 25 lbs.
- In a typical day standing approximately 8 hours
- In a typical 8-hour day spending 2 hours on the telephone
Working Environment:
- This position will be in a typical retail pharmacy setting at one or more locations and is of normal climate and temperature.
Staff Pharmacist
Lake City, MN
Description
Kennedy Drug by Sterling Pharmacy in Lake City, MN is part of Astrup Companies – an innovative, growing, family-owned and locally grown business. We have a rich, 70+ year history, with companies servicing every aspect of the pharmacy industry. As an employee of Sterling Pharmacy, you can expect to be treated with care and respect.
- Looking for a Part-time, 16-20 hours/week Staff Pharmacist.
- This position would be a Monday – Friday position, with occasional weekend shifts with competitive wages.
- Hours of operation are Monday, 9:00am – 7:00pm, Tuesday – Friday, 8:00 am – 7:00 pm, Saturday, 9:00 am – 2:00 pm and Sunday, 9:00am – 1:00pm.
- We offer a 401(k) program with a company match and a Profit Sharing bonus program.
To learn more about Astrup companies and our history, click this link: https://astrupcompanies.com
Qualifications:
Required:
- Graduate of an accredited school/college of pharmacy.
- Licensed as a Pharmacist in the State in which you will be working (MN/IA)
Preferred:
- Detail oriented and very organized
- Able to handle a high stress environment
- Two or more years of pharmacy experience in a retail/community setting
Job Description: The Staff Pharmacist will provide pharmacy dispensing, consultation, and clinical services to Sterling Pharmacy patients and have direct communication with Pharmacy Manager and Store Manager.
Core Competencies & Responsibilities:
- Build healthier lives through caring relationships with co-workers and customers
- Thorough knowledge pharmacy practice and law
- Understands the customers’ needs are the #1 priority above anything else
- Assist in training of other staff pharmacists, pharmacy technicians, and customer service associates
- Receive, process, fill, and check prescriptions accurately and in a timely manner
- Respond to all patient inquiries in a timely fashion
- Provide the best possible service to patients
- Adhere to policies and procedures related to pharmacy operations
- Abide by all statutes, rules and regulations related to pharmacy practice, both State and Federal
- Represent Sterling Pharmacy as a pharmacist to the general public and at professional events
- Collect appropriate information for billing of Medicaid and Medicare for DME and supplies and reconcile claims to ensure adequate payment
- Ensure that patients are counseled on all new prescriptions and on any refills where there has been a change in therapy or patient condition
- Address and resolve patient/employee complaints in the absence of pharmacy manager
- Be prepared and willing to perform pharmacy technician and customer service associate duties, as necessary.
- Stay current with the latest information on drug therapy and side effects
- Complete continuing education requirements of the Board of Pharmacy
- Maintain CPR certification
- Complete training/certification for administering immunizations and maintain competency
- Be aware of prescription drug pricing and reimbursement to achieve optimal gross profit margins
- Assist in managing drug inventory levels to achieve optimal return on investment
- Communicate with Pharmacy Manager on a regular basis
- Be aware of and support promotional activity within the pharmacy and Home Health Care category
- Respond to emails, voice messages and memos from corporate staff in a timely fashion (typically within one business day) if Pharmacy Manager is gone
- Participate in new programs and services for pharmacists to help patients achieve good therapeutic outcomes
- Be aware of continuous quality improvement and quality assurance programs in pharmacies
- Adapt quickly to company changes related to policy and workflow.
- Participate and engage with weekly/daily touchpoint meetings then follow through on what was discussed
- Help the PIC encourage and support employees engaging with customer on all marketing material given by corporate
- Participate in expectations with the Profit Incentive Program
- Complete other duties as assigned
Performance Requirements:
- Possess a thorough knowledge of organizational policies, procedures, and systems
- Comply to all Astrup Companies policy and procedures
- Create a culture of positivity and excitement within the workplace
- Develop constructive and cooperative working relationships with other team members. Care. Respect their time, work and talents.
- Be able to multitask
- Be focused and disciplined
- Possess excellent organizational skills, with attention to detail and accuracy
- Be self-motivated and able to work well on an independent basis
- Display strong customer service skills
- Innovate – Think outside-the-box. Bring original ideas to the team/organization
- Embrace our Guiding Principles. Use them to guide decision making.
- Go Beyond!
Physical Requirements & Work Demands:
- The ability to work up to 40 hours per week
- The ability to maintain a flexible schedule including early morning, evening and weekend hours
- In a typical 8-hour day lifting or carrying items up to approximately 25 lbs.
- In a typical day standing approximately 8 hours
- In a typical 8-hour day spending 2 hours on the telephone
Working Environment:
- This position will be in a typical retail pharmacy setting at one or more locations and is of normal climate and temperature.
Pharmacy Cashier
Le Sueur, MN
Description
Sterling Pharmacy in Le Sueur, MN is part of Astrup Companies – an innovative, growing, family-owned and locally grown business. We have a rich, 70+ year history, with companies servicing every aspect of the pharmacy industry. As an employee of Sterling Pharmacy, you can expect to be treated with care and respect.
- This position would be Part-time – Approximately 3 days/week, 12 hours/week.
- This is a Monday – Friday position, with occasional weekend shifts
- We offer competitive wages.
- Hours of operation are Monday, 9:00am – 5:00pm, Tuesday – Friday, 8:30 am – 6:00 pm, Saturday, 9:00 am – 1:00 pm & Closed Sunday.
- We offer a 401(k) program with a company match and a Profit Sharing bonus program.
To learn more about Astrup companies and our history, click this link: https://astrupcompanies.com
Qualifications:
- Required:
- The desire to help people and listen to their needs
- High School Diploma or equivalent GED required
- Preferred:
- Previous Pharmacy experience
Position Summary: The Pharmacy Cashier is responsible for assisting with all day-to-day customer service and reporting to the manager on duty.
Core Competencies & Responsibilities:
- Adhere to all Astrup Companies policy and procedures
- Help with answer telephone within three rings
- Create a culture of positivity and excitement within the work environment
- Complete other duties as assigned
- Participate in expectations with the Profit Incentive Program
- Build healthier lives through caring relationships with co-workers and customers
- Displays superior customer service, in both attitude and action
- Understands the customers’ needs are the #1 priority above anything else
- Completes cash transactions accurately and according to company procedures
- Assists pharmacy staff with checking orders and invoices, marking and putting away merchandise in the proper location
- Assists customers with locating items on sale floor
- Answers customer questions or directs them to proper person who can answer question correctly
- Assists or places filled prescriptions in proper location
- Cleans shelves and inventory neatly
- Assist in checking inventory for out-of-date product
- Assists in preparing for daily deliveries
- Answers phones and forwards calls to proper individuals
- Assists in pharmacy workflow if required by pharmacy staff
- Assists and receives new prescriptions physically from patients
- Work the drive-up window as needed, if applicable
- Understands and adheres to HIPPA compliance policies
- Participate and engage with weekly/daily touchpoint meetings then follow through on what was discussed
- Engage with customers on all marketing material instructed by corporate
- Performs assigned duties requested by either Pharmacy Manager or Store Manager
Performance Requirements:
- Possess a thorough knowledge of organizational policies, procedures, and systems
- Comply to all Astrup Companies policy and procedures
- Create a culture of positivity and excitement within the workplace
- Develop constructive and cooperative working relationships with other team members. Care. Respect their time, work and talents.
- Be able to multitask
- Be focused and disciplined
- Possess excellent organizational skills, with attention to detail and accuracy
- Be self-motivated and able to work well on an independent basis
- Display strong customer service skills
- Innovate – Think outside-the-box. Bring original ideas to the team/organization
- Embrace our Guiding Principles. Use them to guide decision making.
- Go Beyond!
Physical Requirements & Work Demands:
- The ability to work up to 40 hours per week
- The ability to maintain a flexible schedule including early morning, evening, and weekend hours if required by workflow
- In a typical 8-hour day lift or carry up to 25 pounds
- In a typical day stand up to 8 hours
- In a typical 8-hour day spend up to 2 hours on telephone
Working Environment:
- This position will be working in a pharmacy setting
- This position will be standing and walking position for up to 8 hours per day
Pharmacy Manager
Northfield, MN
Sterling Pharmacy in Northfield, MN is part of Astrup Companies – an innovative, growing, family-owned and locally grown business. We have a rich, 70+ year history, with companies servicing every aspect of the pharmacy industry. As an employee of Sterling Pharmacy, you can expect to be treated with care and respect.
- Looking for a Full-time Pharmacy Manager candidate!
- This is a Monday – Friday position, with occasional Saturday shifts
- Hours of operation are Monday – Friday, 8:30 am – 6:00 pm & Saturday, 9:00 am – 2:00 pm.
- We offer competitive wages, health benefits, a 401(k) program with a company match and a discretionary Profit Sharing bonus program!
- Join our Sterling family today!!
To learn more about Astrup companies and our history, click this link: https://astrupcompanies.com
Qualifications:
- Required:
- Graduate of an accredited school/college of pharmacy
- Licensed as a Pharmacist in the State in which you will be working (MN/IA)
- Preferred:
- Three or more years of pharmacy experience in a retail/community setting
- Thorough knowledge pharmacy business, both technical and financial
- Two or more years in leadership or management
- Detail oriented and very organized
- Able to handle a high stress environment
Job Description: The Pharmacy Manager will oversee all aspects of the operation of the pharmacy department in one of the Sterling Pharmacies.
Core Competencies & Responsibilities:
- Build healthier lives through caring relationships with staff and customers
- Understands the customers’ needs are the #1 priority above anything else
- Train staff pharmacists, pharmacy technicians, and customer service associates
- Manage pharmacy staff schedules, vacation requests, and payroll
- Adhere to policies and procedures related to pharmacy operations
- Stay abreast of and manage staff compliance with all statutes, rules and regulations related to pharmacy practice, both State and Federal
- Review prescription drug pricing to achieve optimal gross profit margins
- Manage inventory levels to achieve optimal return on investment
- Represent Sterling Pharmacy as a pharmacist to the general public and at professional events
- Promote community involvement
- Receive, process, fill, and check prescriptions accurately and in a timely manner
- Collect appropriate information for billing of Medicaid and Medicare for DME and supplies and reconcile claims to ensure adequate payment
- Ensure that patients are counseled on all new prescriptions and on any refills where there has been a change in therapy or patient condition
- Work in conjunction with other corporate staff to ensure compliance with all policies and procedures
- Communicate with pharmacy staff, store manager, and district managers on a regular basis
- Provide energy to new company initiatives, i.e. med sync, diabetic shoes, fundraisers
- Monitor and analyzes pharmacy reports
- Be aware of and support promotional activity within the pharmacy and Home Health Care category
- Respond to emails, voice messages and memos from corporate staff in a timely fashion (typically within one business day)
- Encourage professional growth of staff pharmacists and ancillary staff
- Provide the best possible service to our patients
- Help with the development of (and participate in) new programs and services for pharmacists to help our patients achieve positive therapeutic outcomes
- Collaborate with other pharmacy managers to ensure optimization of pharmacy practice
- Respond to all patient inquiries in a timely fashion
- Be prepared to perform all tasks of pharmacy technicians and customer service associates, when necessary
- Assist other Sterling pharmacies, when possible (questions, staffing needs, etc.)
- Address and resolve customer and employee concerns/complaints
- Meet with vendors of pharmacy related products
- Manage continuous quality improvement and quality assurance programs in pharmacies
- Encourage and facilitate continuing education of pharmacy staff
- Represent Astrup Drug at local and state pharmacy meetings
- Adapt quickly to company changes related to policy and workflow
- Conduct and engage with weekly/daily touchpoint meetings with staff, then follow up to ensure there is follow through what was discussed
- Encourage and support employees engaging with customer on all marketing material given by corporate
- Inform and engage with employees on the Profit Incentive Program
- Work with the store manager where applicable to implement any necessary programs, communications, and training
- Manage store compliance with financial budgets.
Performance Requirements:
- Treat your employees well. Communicate. Care. Respect their time, work and talents
- Possess a thorough knowledge of organizational policies, procedures, and systems
- Comply to all Astrup Companies policy and procedures and ensure follow-through with employees
- Create a culture of positivity and excitement within the workplace
- Effectively coordinate activities of others
- Develop constructive and cooperative working relationships with other
team members - Be able to multitask
- Be focused and disciplined
- Possess excellent organizational skills, with attention to detail and accuracy
- Be self-motivated and able to work well on an independent basis
- Display strong customer service skills
- Innovate – Think outside-the-box. Bring original ideas to the team/organization
- Embrace our Guiding Principles.
- Use them to guide decision making.
- Go Beyond!
Physical Requirements & Work Demands:
- The ability to work a minimum of 40 hours per week and occasionally more
- The ability to maintain a flexible schedule including early morning, evening and weekend hours
- In a typical 8-hour day lifting or carrying items up to approximately 25 lbs.
- In a typical day standing approximately 8 hours
- In a typical 8-hour day reading approximately 20 emails and responding to all of them
- In a typical 8-hour day spending 2 hours on the telephone
Working Environment:
The working environment will be in a retail pharmacy setting and will be of normal climate and temperature.
Pharmacy Technician
Osage, IA
Descript
Smart Pharmacy by Sterling Pharmacy in Osage, IA is part of Astrup Companies – an innovative, growing, family-owned and locally grown business. We have a rich, 70+ year history, with companies servicing every aspect of the pharmacy industry. As an employee of Sterling Pharmacy, you can expect to be treated with care and respect.
- This position would be Full time (~40 hours/week)
- This is a Monday – Friday position, with occasional Saturday shifts
- We offer competitive wages.
- Hours of operation are Monday – Thursday, 7:30 am – 5:30 pm, Friday, 7:30am – 5:00pm & Saturday, 8:00 am – 12:00 pm.
- We offer Full health benefits, a 401(k) program with a company match and a Profit Sharing bonus program.
To learn more about Astrup companies and our history, click this link: https://astrupcompanies.com
Qualifications:
- Required:
- High School Diploma or GED
- Basic computer skills
- Excellent customer service skills
- Preferred:
- Pharmacy or medical related background
- Detail oriented
- Certification as a Pharmacy Technician
Job Description: The Pharmacy Technician will be responsible for assisting the pharmacists(s) with various tasks related to the filling/dispensing of prescriptions and caring for pharmacy patients/customers.
Core Competencies & Responsibilities:
- Complete necessary pharmacy technician training in a timely fashion
- Complete required continuing education annually
- Review patient information on the RX 30 system for accuracy
- Receive new prescriptions physically from patients
- Accept prescription refill authorizations via the telephone or fax
- Answer telephone in three rings
- Adhere to policies and procedures related to pharmacy operations
- Stay compliant with all statutes, rules, and regulations related to pharmacy practice, both federal and state
- Monitor reimbursement of prescriptions to achieve optimal gross profit margins
- Help manage inventory levels to achieve optimal return on investment
- Represent yourself professionally to the community as a Pharmacy Technician
- Collect all information needed for billing Medicaid and Medicare for DME, supplies
- Help ensure that patients are counseled on all new prescriptions and on any refills
- Be aware of and support promotional activity within the pharmacy and Home Health Care category
- Provide the best possible service to all of our customers
- Accurately count and fill prescriptions for all patients
- Provide accurate/timely service to customers at the point of sale
- Collaborate with team members to ensure everyone is capable of fulfilling all pharmacy related tasks and training other employees
- Create a culture of positivity and excitement in the pharmacy/store
- Adapt quickly to company changes related to policy and workflow
- Clean work area and the pharmacy
- Complete other duties as assigned
Performance Requirements:
- Possess a thorough knowledge of organizational policies, procedures, and systems
- Comply to all Astrup Companies policy and procedures
- Create a culture of positivity and excitement within the workplace
- Develop constructive and cooperative working relationships with other
team members. Care. Respect their time, work and talents. - Be able to multitask
- Be focused and disciplined
- Possess excellent organizational skills, with attention to detail and accuracy
- Be self-motivated and able to work well on an independent basis
- Display strong customer service skills
- Innovate – Think outside-the-box. Bring original ideas to the team/organization
- Embrace our Guiding Principles.
- Go Beyond!
Physical Requirements & Work Demands:
- Must be able This position requires repetitive lifting, carrying, pushing, pulling for up to 15 pounds on a regular basis daily
- Must be able to stand, walk, crouch, stoop, kneel, bend and twist for up to 8 hours per day
- Must be able to stand and walk for up to 8 hours per day
Working Environment:
This position will be working in a pharmacy setting and normal climate and temperature.
Pharmacy Cashier
Osage, IA
Description
Smart Pharmacy by Sterling Pharmacy in Osage, IA is part of Astrup Companies – an innovative, growing, family-owned and locally grown business. We have a rich, 70+ year history, with companies servicing every aspect of the pharmacy industry. As an employee of Sterling Pharmacy, you can expect to be treated with care and respect.
- Looking for a Full time (~40 hours/week) position or a Part-time (10-29 hours/week) position.
- This is a Monday – Friday position, with occasional weekend shifts
- We offer competitive wages.
- Hours of operation are Monday – Friday, 7:30 am – 5:30 pm, Saturday, 8:00 am – 12:00 pm & Closed Sunday.
- We offer Full health benefits for Full-time employees, a 401(k) program with a company match and a Profit Sharing bonus program for all employees.
To learn more about Astrup companies and our history, click this link: https://astrupcompanies.com
Qualifications:
- Required:
- The desire to help people and listen to their needs
- High School Diploma or equivalent GED required
- Preferred:
- Previous Pharmacy experience
Position Summary: The Pharmacy Cashier is responsible for assisting with all day-to-day customer service and reporting to the manager on duty.
Core Competencies & Responsibilities:
- Adhere to all Astrup Companies policy and procedures
- Help with answer telephone within three rings
- Create a culture of positivity and excitement within the work environment
- Complete other duties as assigned
- Participate in expectations with the Profit Incentive Program
- Build healthier lives through caring relationships with co-workers and customers
- Displays superior customer service, in both attitude and action
- Understands the customers’ needs are the #1 priority above anything else
- Completes cash transactions accurately and according to company procedures
- Assists pharmacy staff with checking orders and invoices, marking and putting away merchandise in the proper location
- Assists customers with locating items on sale floor
- Answers customer questions or directs them to proper person who can answer question correctly
- Assists or places filled prescriptions in proper location
- Cleans shelves and inventory neatly
- Assist in checking inventory for out-of-date product
- Assists in preparing for daily deliveries
- Answers phones and forwards calls to proper individuals
- Assists in pharmacy workflow if required by pharmacy staff
- Assists and receives new prescriptions physically from patients
- Work the drive-up window as needed, if applicable
- Understands and adheres to HIPPA compliance policies
- Participate and engage with weekly/daily touchpoint meetings then follow through on what was discussed
- Engage with customers on all marketing material instructed by corporate
- Performs assigned duties requested by either Pharmacy Manager or Store Manager
Performance Requirements:
- Possess a thorough knowledge of organizational policies, procedures, and systems
- Comply to all Astrup Companies policy and procedures
- Create a culture of positivity and excitement within the workplace
- Develop constructive and cooperative working relationships with other team members. Care. Respect their time, work and talents.
- Be able to multitask
- Be focused and disciplined
- Possess excellent organizational skills, with attention to detail and accuracy
- Be self-motivated and able to work well on an independent basis
- Display strong customer service skills
- Innovate – Think outside-the-box. Bring original ideas to the team/organization
- Embrace our Guiding Principles. Use them to guide decision making.
- Go Beyond!
Physical Requirements & Work Demands:
- The ability to work up to 40 hours per week
- The ability to maintain a flexible schedule including early morning, evening, and weekend hours if required by workflow
- In a typical 8-hour day lift or carry up to 25 pounds
- In a typical day stand up to 8 hours
- In a typical 8-hour day spend up to 2 hours on telephone
Working Environment:
- This position will be working in a pharmacy setting
- This position will be standing and walking position for up to 8 hours per day
Staff Pharmacist
Worthington, MN
Description
Sterling Pharmacy in Worthington, MN is part of Astrup Companies – an innovative, growing, family-owned and locally grown business. We have a rich, 70+ year history, with companies servicing every aspect of the pharmacy industry. As an employee of Sterling Pharmacy, you can expect to be treated with care and respect.
- Looking for a Full-time, 30-40 hours/week candidate.
- This position would be a Monday – Friday position, with occasional Saturday shifts with competitive wages.
- Hours of operation are Monday – Friday, 8:00 am – 7:00 pm & Saturday, 9:00 am – 5:00 pm.
- We offer Full health benefits, a 401(k) program with a company match and a Profit Sharing bonus program.
To learn more about Astrup companies and our history, click this link: https://astrupcompanies.com/careers
Qualifications:
Required:
- Graduate of an accredited school/college of pharmacy.
- Licensed as a Pharmacist in the State in which you will be working (MN/IA)
Preferred:
- Detail oriented and very organized
- Able to handle a high stress environment
- Two or more years of pharmacy experience in a retail/community setting
Job Description: The Staff Pharmacist will provide pharmacy dispensing, consultation, and clinical services to Sterling Pharmacy patients and have direct communication with Pharmacy Manager and Store Manager.
Core Competencies & Responsibilities:
- Build healthier lives through caring relationships with co-workers and customers
- Thorough knowledge pharmacy practice and law
- Understands the customers’ needs are the #1 priority above anything else
- Assist in training of other staff pharmacists, pharmacy technicians, and customer service associates
- Receive, process, fill, and check prescriptions accurately and in a timely manner
- Respond to all patient inquiries in a timely fashion
- Provide the best possible service to patients
- Adhere to policies and procedures related to pharmacy operations
- Abide by all statutes, rules and regulations related to pharmacy practice, both State and Federal
- Represent Sterling Pharmacy as a pharmacist to the general public and at professional events
- Collect appropriate information for billing of Medicaid and Medicare for DME and supplies and reconcile claims to ensure adequate payment
- Ensure that patients are counseled on all new prescriptions and on any refills where there has been a change in therapy or patient condition
- Address and resolve patient/employee complaints in the absence of pharmacy manager
- Be prepared and willing to perform pharmacy technician and customer service associate duties, as necessary.
- Stay current with the latest information on drug therapy and side effects
- Complete continuing education requirements of the Board of Pharmacy
- Maintain CPR certification
- Complete training/certification for administering immunizations and maintain competency
- Be aware of prescription drug pricing and reimbursement to achieve optimal gross profit margins
- Assist in managing drug inventory levels to achieve optimal return on investment
- Communicate with Pharmacy Manager on a regular basis
- Be aware of and support promotional activity within the pharmacy and Home Health Care category
- Respond to emails, voice messages and memos from corporate staff in a timely fashion (typically within one business day) if Pharmacy Manager is gone
- Participate in new programs and services for pharmacists to help patients achieve good therapeutic outcomes
- Be aware of continuous quality improvement and quality assurance programs in pharmacies
- Adapt quickly to company changes related to policy and workflow.
- Participate and engage with weekly/daily touchpoint meetings then follow through on what was discussed
- Help the PIC encourage and support employees engaging with customer on all marketing material given by corporate
- Participate in expectations with the Profit Incentive Program
- Complete other duties as assigned
Performance Requirements:
- Possess a thorough knowledge of organizational policies, procedures, and systems
- Comply to all Astrup Companies policy and procedures
- Create a culture of positivity and excitement within the workplace
- Develop constructive and cooperative working relationships with other team members. Care. Respect their time, work and talents.
- Be able to multitask
- Be focused and disciplined
- Possess excellent organizational skills, with attention to detail and accuracy
- Be self-motivated and able to work well on an independent basis
- Display strong customer service skills
- Innovate – Think outside-the-box. Bring original ideas to the team/organization
- Embrace our Guiding Principles. Use them to guide decision making.
- Go Beyond!
Physical Requirements & Work Demands:
- The ability to work up to 40 hours per week
- The ability to maintain a flexible schedule including early morning, evening and weekend hours
- In a typical 8-hour day lifting or carrying items up to approximately 25 lbs.
- In a typical day standing approximately 8 hours
- In a typical 8-hour day spending 2 hours on the telephone
Working Environment:
- This position will be in a typical retail pharmacy setting at one or more locations and is of normal climate and temperature.
Staff Pharmacist - PT
Worthington, MN
Sterling Pharmacy in Worthington, MN is part of Astrup Companies – an innovative, growing, family-owned and locally grown business. We have a rich, 70+ year history, with companies servicing every aspect of the pharmacy industry. As an employee of Sterling Pharmacy, you can expect to be treated with care and respect.
- Looking for a Part-time candidate (11-29 hours/week)
- This position could be a Monday – Friday, with occasional Saturday shifts with competitive wages.
- Hours of operation are Monday – Friday, 8:30 am – 6:00 pm & Saturday, 9:00 am – 2:00 pm.
- We offer a 401(k) program with a company match and a Profit Sharing bonus program.
To learn more about Astrup companies and our history, click this link: https://astrupcompanies.com
Qualifications:
Required:
- Graduate of an accredited school/college of pharmacy.
- Licensed as a Pharmacist in the State in which you will be working (MN/IA)
Preferred:
- Detail oriented and very organized
- Able to handle a high stress environment
- Two or more years of pharmacy experience in a retail/community setting
Job Description: The Staff Pharmacist will provide pharmacy dispensing, consultation, and clinical services to Sterling Pharmacy patients and have direct communication with Pharmacy Manager and Store Manager.
Core Competencies & Responsibilities:
- Build healthier lives through caring relationships with co-workers and customers
- Thorough knowledge pharmacy practice and law
- Understands the customers’ needs are the #1 priority above anything else
- Assist in training of other staff pharmacists, pharmacy technicians, and customer service associates
- Receive, process, fill, and check prescriptions accurately and in a timely manner
- Respond to all patient inquiries in a timely fashion
- Provide the best possible service to patients
- Adhere to policies and procedures related to pharmacy operations
- Abide by all statutes, rules and regulations related to pharmacy practice, both State and Federal
- Represent Sterling Pharmacy as a pharmacist to the general public and at professional events
- Collect appropriate information for billing of Medicaid and Medicare for DME and supplies and reconcile claims to ensure adequate payment
- Ensure that patients are counseled on all new prescriptions and on any refills where there has been a change in therapy or patient condition
- Address and resolve patient/employee complaints in the absence of pharmacy manager
- Be prepared and willing to perform pharmacy technician and customer service associate duties, as necessary.
- Stay current with the latest information on drug therapy and side effects
- Complete continuing education requirements of the Board of Pharmacy
- Maintain CPR certification
- Complete training/certification for administering immunizations and maintain competency
- Be aware of prescription drug pricing and reimbursement to achieve optimal gross profit margins
- Assist in managing drug inventory levels to achieve optimal return on investment
- Communicate with Pharmacy Manager on a regular basis
- Be aware of and support promotional activity within the pharmacy and Home Health Care category
- Respond to emails, voice messages and memos from corporate staff in a timely fashion (typically within one business day) if Pharmacy Manager is gone
- Participate in new programs and services for pharmacists to help patients achieve good therapeutic outcomes
- Be aware of continuous quality improvement and quality assurance programs in pharmacies
- Adapt quickly to company changes related to policy and workflow.
- Participate and engage with weekly/daily touchpoint meetings then follow through on what was discussed
- Help the PIC encourage and support employees engaging with customer on all marketing material given by corporate
- Participate in expectations with the Profit Incentive Program
- Complete other duties as assigned
Performance Requirements:
- Possess a thorough knowledge of organizational policies, procedures, and systems
- Comply to all Astrup Companies policy and procedures
- Create a culture of positivity and excitement within the workplace
- Develop constructive and cooperative working relationships with other team members. Care. Respect their time, work and talents.
- Be able to multitask
- Be focused and disciplined
- Possess excellent organizational skills, with attention to detail and accuracy
- Be self-motivated and able to work well on an independent basis
- Display strong customer service skills
- Innovate – Think outside-the-box. Bring original ideas to the team/organization
- Embrace our Guiding Principles. Use them to guide decision making.
- Go Beyond!
Physical Requirements & Work Demands:
- The ability to work up to 40 hours per week
- The ability to maintain a flexible schedule including early morning, evening and weekend hours
- In a typical 8-hour day lifting or carrying items up to approximately 25 lbs.
- In a typical day standing approximately 8 hours
- In a typical 8-hour day spending 2 hours on the telephone
Working Environment:
- This position will be in a typical retail pharmacy setting at one or more locations and is of normal climate and temperature.
Smart-Fill
No listings at this time.
Sterling Long Term Care Pharmacy
Pharmacy Technician LTC - Data Tech
Mendota Heights, MN
Description
Sterling Long Term Care Pharmacy in Mendota Heights, MN is part of Astrup Companies, an innovative, growing, family-owned business. We have a rich, 70+ year history, with companies servicing every aspect of the pharmacy industry. As an employee of Sterling Long Term Care Pharmacy, you can expect to be treated with care and respect.
- Looking for a Full-time (40 hours/week) candidate.
- The candidate can expect to work one night per week until 7:00pm, with remaining weekday shifts between 8:00am-5:30pm. They will expect to work every 4th weekend.
- We offer Full health benefits, a 401(k) program with a company match and a Profit Sharing bonus program.
- This is a closed door pharmacy with no direct patient contact.
- Wage is negotiable and will be discussed during the interview process.
To learn more about Astrup Companies and our history, click this link: https://astrupcompanies.com
Qualifications:
- Required:
o High School graduate or equivalent
o Registered with the Board of Pharmacy
o Excellent computer operating skills
o Basic math skills
Job Description: The Sterling Long-Term Care Pharmacy Technician – Data Tech is responsible for receiving and processing prescription drug orders.
Core Competencies and Responsibilities:
- Ability to communicate effectively, both orally and in writing.
- Maintains integrity in the workplace.
- Adhere to Sterling policies and procedures related to pharmacy operations.
- Excellent computer operating skills.
- Displayed proficiency in required software.
- Shows up promptly for all scheduled shifts.
- Displays excellent time management skills by identifying and working on the most important tasks first. Displays a strong work ethic and always works in an efficient manner.
- Demonstrates the ability to understand and resolve customer service and data entry issues independently and as a member of a team.
- Receive new prescriptions physically or electronically from facilities and residents.
- Follow the data entry process from gathering patient information to the prescription being filled.
- Accept prescription refill authorizations via the telephone or fax from prescriber.
- Answer the telephone in a timely manner (within 3 rings).
- Monitor reimbursement of prescriptions to achieve optimal gross profit margins.
- Accurately process prescriptions electronically.
- Collect appropriate information for billing of Medicaid and Medicare for DME and supplies.
- Communicate with the pharmacy manager on a regular basis.
- Displays willingness to be flexible to meet the needs of our customers and pharmacy. (willingness to adjust/trade or pick-up shifts when the need arises.)
- Order pharmacy stock and supplies from appropriate vendors.
- Willingness to accept new roles and responsibilities within the pharmacy.
Performance Requirements:
- Possess a thorough understanding of organizational policies and procedures.
- Comply to all Astrup Companies’ policies and procedures.
- Create a culture of positivity and excitement within the workplace.
- Develop constructive and cooperative working relationships with other team members. Care. Respect their time, work and talents.
- Be able to multitask.
- Be focused and disciplined.
- Possess excellent organizational skills, with attention to detail and accuracy.
- Be self-motivated and able to work well on an independent basis.
- Display strong customer service skills.
- Innovate – Think outside-the-box. Bring original ideas to the team/organization.
- Embrace our Guiding Principles. Use them to guide decision making.
- Go Beyond!
Physical Requirements and Work Demands:
- Requires the ability to work up to 40 hours per week and occasionally more.
- Ability to maintain a flexible schedule including early morning, evening and weekend hours.
- In a typical 8-hour day, the candidate can lift of carry items up to approximately 25 pounds and stand approximately 8-hours.
- In a typical day, the candidate can spend 2-4 hours on the telephone.
Working Environment:
- Normal pharmacy work environment
Pharmacy Technician LTC - Fill Tech
Rushford, MN
Description
Sterling Long Term Care Pharmacy in Rushford, MN is part of Astrup Companies – an innovative, growing, family-owned and locally grown business. We have a rich, 70+ year history, with companies servicing every aspect of the pharmacy industry. As an employee of Sterling Long Term Care Pharmacy, you can expect to be treated with care and respect.
- Looking for two Full-time (32-40 hours/week) candidates.
- We offer Full health benefits, a 401(k) program with a company match and a Profit Sharing bonus program.
- This is a closed door pharmacy with no direct patient contact.
- Hours of operation are 8:30am – 5:00pm with possible weekends once trained.
To learn more about Astrup Companies and our history, click this link: https://astrupcompanies.com
Qualifications:
- Required:
o High School graduate or equivalent
o Qualify for registration with the Board of Pharmacy
o Ability to use the computer for day-to-day tasks
o Basic math skills
Job Description: The Sterling Long-Term Care Pharmacy Fill Technician facilitates the accurate filling of prescriptions. You will also undertake other tasks, under the direction of a pharmacist, to provide excellent customer service and ensure the pharmacy runs smoothly.
Core Competencies and Responsibilities:
- Ability to communicate effectively.
- Maintains integrity in the workplace.
- Adhere to Sterling policies and procedures related to pharmacy operations.
- Ability to use a computer for day-to-day tasks.
- Shows proficiency in required software.
- Shows up promptly for all scheduled shifts.
- Displays excellent time management skills by identifying and working on the most important tasks first.
- Considerate of the needs of our residents and colleagues alike by displaying a strong work ethic and working in an efficient manner.
- Ability to work in a fast-paced environment.
- Ability to take direction.
- Contribute to team effort by accomplishing related tasks where needed.
- Attain proficiency with pharmacy packaging and distribution technology.
- Accurately fill prescriptions by facility preference.
- Prepackage medications.
- Receive inventory from drug suppliers, verify quantity shipped against invoices and place in pharmacy stock.
- Help maintain pharmacy inventory, remove outdated medications and process returns.
- Affix system generated prescription label to drug packages; ensure correct lot and expiration date are noted.
- Utilize best practices when filling and handling hazardous medications.
- Help ensure appropriate paperwork and documentation is completed for billing of Medicaid and Medicare for DME.
- Protect patients and employees by adhering to infection-control policies and procedures.
- Displays willingness to be flexible to meet the needs of our residents and pharmacy. (Willingness to adjust/trade or pick-up shifts when the need arises.)
- Perform any other duties as assigned.
Performance Requirements:
- Possess a thorough understanding of organizational policies and procedures.
- Comply to all Astrup Companies’ policies and procedures.
- Create a culture of positivity and excitement within the workplace.
- Develop constructive and cooperative working relationships with other team members. Care. Respect their time, work and talents.
- Be able to multitask.
- Be focused and disciplined.
- Possess excellent organizational skills, with attention to detail and accuracy.
- Be self-motivated and able to work well on an independent basis.
- Display strong customer service skills.
- Innovate – Think outside-the-box. Bring original ideas to the team/organization.
- Embrace our Guiding Principles. Use them to guide decision making.
- Go Beyond!
Physical Requirements and Work Demands:
- Requires the ability to work up to 40 hours per week and occasionally more.
- Ability to maintain a flexible schedule including early morning, evening and weekend hours.
- In a typical 8-hour day, the candidate can lift of carry items up to approximately 25 pounds and stand approximately 8 hours.
Working Environment:
Normal pharmacy work environment
Staff Pharmacist LTC
Worthington, MN
Description
Sterling Long Term Care Pharmacy in Worthington, MN is part of Astrup Companies – an innovative, growing, family-owned and locally grown business. As an employee of Sterling Long Term Care Pharmacy, you can expect to be treated with care and respect.
To learn more about Astrup Companies and our history, click this link: https://astrupcompanies.com
- Looking for a Full-time (35-40 hours/week) candidate.
- Hours: Monday – Friday, 8:30am – 5:00pm.
- Benefits include: Full health benefits, a 401(k) program with a company match & profit sharing program.
Qualifications:
Required:
o Graduate of an accredited college of pharmacy
o Licensed as a Pharmacist in the State of Minnesota.
Preferred:
o Experience in geriatric pharmacy or long-term care setting
o Excellent communication skills and interpersonal skills to collaborate effectively with other healthcare professionals.
o Ability to handle a high stress environment
Job Description: The Sterling Long-Term Care Pharmacist is a healthcare professional responsible for managing medications for residents of long-term care communities such as nursing homes, assisted living and rehabilitation centers, ensuring proper drug therapy by reviewing prescriptions, identifying potential drug interactions, and collaborating closely with other healthcare providers to optimize patient care within the facility.
Core Competencies and Responsibilities:
- Accurately fill prescriptions, review medication orders for appropriateness, and check for potential drug interactions based on current medication list and allergy list.
- Collaborate with healthcare providers and nurses to discuss medication regimens, dosage adjustments, and potential side effects, providing expert advice on drug therapy management.
- Provide education to nursing staff about resident medications, including proper administration.
- Verify and update resident medication lists upon admission and transfer to ensure accurate medication management.
- Ensure adherence to all federal and state regulations as well as pharmacy policies, procedures, including proper storage, handling, and documentation of medications.
- Assist in training of staff pharmacists and pharmacy technicians.
- Supervise pharmacy technicians and support staff in day-to-day activities.
- Displays high level of professionalism (competence, integrity, respect, ethical).
- Displays a strong work ethic (punctual, focused, self-starter, takes responsibility).
- Displays excellent time management skills by identifying and efficiently working on the most important tasks first.
- Demonstrates the ability to investigate and resolve customer/facility complaints in the absence of the manager.
- Assist in the management of drug inventory levels to achieve optimal return on investment.
- Communicate with the pharmacy manager on a regular basis.
- Excellent computer operating skills. Displays proficiency in required software.
- Participate in the development of new programs and services for pharmacists which improve patient outcomes.
- Participate in continuous quality improvement and quality assurance program within the pharmacy.
Performance Requirements:
- Possess a thorough understanding of organizational policies, procedures and systems.
- Comply to all Astrup Companies’ policies and procedures
- Create a culture of positivity and excitement within the workplace.
- Develop constructive and cooperative working relationships with other team members. Care. Respect their time, work and talents.
- Be able to multitask.
- Be focused and disciplined.
- Possess excellent organizational skills, with attention to detail and accuracy.
- Be self-motivated and able to work well on an independent basis.
- Display strong customer service skills
- Innovate – Think outside-the-box. Bring original ideas to the team/organization.
- Embrace our Guiding Principles. Use them to guide decision making.
- Go Beyond!
Physical Requirements and Work Demands:
- Moderate physical activity. Requires handling of average-weighted objects up to 25 pounds or standing and/or walking for more than four (4) hours per day.
- Ability to work up to 40 hours per week and occasionally more.
- Participate in on-call rotation and respond to calls in a timely manner.
- Ability to maintain a flexible schedule including early morning, evening and weekend hours.
- In a typical day, the candidate can spend 2-4 hours on the telephone.
Working Environment:
- Work environment involves minimal exposure to physical risks, such as working with hazardous chemicals.
- Work is normally performed in a typical interior/pharmacy work environment.
Sterling Specialty Pharmacy
IV Pharmacy Technician
Mendota Heights, MN
Description
Sterling Specialty Pharmacy is part of Astrup Companies, an innovative, growing, family-owned business located in Mendota Heights, MN. We have a rich, 70+ year history, with companies servicing every aspect of the pharmacy industry. As an employee of Sterling Specialty Pharmacy, you can expect to be treated with care and respect. We have a state of the art facility that was built in 2017 and are looking to continue to grow our strong team as our business grows!
- This position would be a Monday – Friday position with competitive wages.
- Looking for Full-time position!
- We offer Full health benefits, a 401(k) program with a company match and a Profit Sharing bonus program.
- This is a closed door pharmacy with no direct patient contact.
- We are a rapidly growing business with many opportunities for professional growth and advancement.
To learn more about Astrup Companies, go to this link: https://astrupcompanies.com/
Qualifications:
Required Education/Training/Professional Experience:
o High School Diploma or equivalent G.E.D required
o Knowledge of Microsoft Word, Excel; ability to work with multiple information systems
o Knowledge of medical and pharmaceutical terminology
o Sterile IV compounding experience
- Preferred Education/Training/Professional Experience:
o Pharmacy experience preferred
Position Summary: Responsible for working under the direction of a pharmacist and working closely with the IV Team Lead. He or She will be responsible for coordinating care, communication, and processes between various stakeholders such as pharmacies, patients, prescribers, skilled nursing facilities, payors, and other third parties. Primary duties include preparing sterile IV, prepping IV supplies, managing IV stock and inventory, assisting with IV billing, maintaining IV documents and records, assisting with USP 797 compliance including clean room maintenance and additional responsibilities as assigned.
Licensure/Certification Requirements:
Board of Pharmacy Technician Registration; State of Minnesota
Core Competencies & Responsibilities:
- Assist the Pharmacist in preparing sterile compounds.
- Ensures that USP 797 and USP 800 standards are followed in pharmacy operations.
- Assist the Pharmacist with the daily operations of the specialty care programs and the compounding pharmacy.
- Able to measure, analyze, and double check compounding calculations.
- Able to follow and adhere to compounding SOPs.
- Answers incoming calls to the specialty team and handles caller with pleasant and friendly demeanor. Handles or triages the call appropriately. Manages and handles all incoming faxes appropriately and timely.
- Serve as point of contact for local pharmacy staff members for sterile compounding.
- Ensure the timely completion of patient cases within pharmacy software computer systems along with accuracy and validity of information.
- Completes data entry of patient and prescription information into pharmacy software computer system.
- Manages communication with prescribers, facilities, to resolve issues and to provide status updates of patients and prescription statues. Communicates issues and changes to the Pharmacist timely.
- Adjudicates prescription claims to ensure accurate billing and payment for product, along with assisting the Pharmacist and accounting team with billing.
- Completes benefit investigations for IV patients, resolves any payer rejections, and ensures patients payer/billing type is accurate.
- Appropriately coordinates sterile compounding pick up or shipment. Schedules and track shipments, or deliveries of sterile compounding prescriptions and follow up on exceptions.
- Maintains compliance with company policies and procedures, complies with all laws regulating pharmacy services. Maintains all PHI according to HIPAA rules.
- Prepare reports by collecting and summarizing information.
- Completes patient welcome and refill compliance calls according to talking points and procedures. Ability to describe the company’s specialty program to patients and prescribers.
- Enrolls and coordinates patient financial assistance and support services, like copay cards, funding assistance and manufacturer support programs.
- Assists in the call center and pharmacy when additional support is needed, along with additional special projects as requested by pharmacists or managers.
- Performs other related duties incidental to the work described herein.
Performance Requirements:
- Possess a thorough knowledge of organizational policies, procedures, and systems
- Comply to all Astrup Companies policy and procedures
- Create a culture of positivity and excitement within the workplace
- Develop constructive and cooperative working relationships with other team members. Care. Respect their time, work and talents.
- Be able to multitask
- Be focused and disciplined
- Possess excellent organizational skills, with attention to detail and accuracy
- Be self-motivated and able to work well on an independent basis
- Display strong customer service skills
- Innovate – Think outside-the-box. Bring original ideas to the team/organization
- Embrace our Guiding Principles. Use them to guide decision making.
- Go Beyond!
Physical Requirements & Work Demands:
- Ability to work 40 hours or more per week.
- In a typical 8-hour day, sit for six hours if needed.
- In a typical 8-hour day, stand for six hours if needed.
- In a typical 8-hour day, communicate on the telephone for four hours.
- In a typical 8-hour day, read and respond to 30 phone calls and 50 emails if needed.
- In a typical 8-hour day, be able to work between the call center, pharmacy and compounding areas as workflow requires it.
- The ability to maintain a flexible schedule when need arises.
- Able to mix, make and handle hazardous materials following appropriate procedures and precautions.
Working Environment:
Normal office environment
Pharmacy Technician - Second Shift
Mendota Heights, MN
Description
Sterling Specialty Pharmacy is part of Astrup Companies, an innovative, growing, family-owned business located in Mendota Heights, MN. We have a rich, 70+ year history, with companies servicing every aspect of the pharmacy industry. As an employee of Sterling Specialty Pharmacy, you can expect to be treated with care and respect. We have a state of the art facility that was built in 2017 and are looking to continue to grow our strong team as our business grows!
- This position would be a Monday – Friday position with competitive wages.
- Looking for 2:30pm – 10:30pm shift.
- Looking for Full-time OR Part-time positions.
- We offer Full health benefits for Full-time employees
- We offer a 401(k) program with a company match and a Profit Sharing bonus program for all employees.
- This is a closed door pharmacy with no direct patient contact.
- We are a rapidly growing business with many opportunities for professional growth and advancement.
To learn more about Astrup Companies, go to this link: https://astrupcompanies.com/
POSITION SUMMARY – PHARMACY TECHNICIAN:
The Pharmacy Technician provides customer service and a resourceful point of contact to patients and providers by reviewing patient profiles and scheduling deliveries of patient medication. You will also be completing data entry by collecting key clinical information, discussing the delivery schedule and refill procedures for the next delivery.
REQUIRED EDUCATION/TRAINING/PROFESSIONAL EXPERIENCE:
- Pharmacy Technician license
- High School Diploma or equivalent G.E.D required; Associates Degree is preferred
- Knowledge of Microsoft Word, Excel; ability to work with multiple information systems
ROLES AND RESPONSIBILITIES:
- Provide customer service by making and receiving inbound and outbound calls for delivery of medications
- Comply with HIPAA standards for inbound and outbound calls
- Review all notes prior to delivery confirmation; communicating with patient and caregiver, and/or physician office, insurance investigation, and patient responsibility.
- Complete Data Entry tasks by collecting key clinical information essential for clinical staff
- Review delivery service schedule, medication storage, new patient packets, supplies and refill procedures for future deliveries
- Confirm form of payment information (credit card, debit card, etc.)
- Charge credit card/debit card as needed for all Major Medical and Self Pay patients
- Schedule deliveries of medication in a timely manner to ensure compliance with patient’s treatment
- Document in the appropriate system all needed information, indicating correct ship date and delivery address
- Review information for accuracy: addresses, medication shipping, authorization on file, and collection of patient co-pay
- Notify clinical staff with any patient side effects and/or requests from the patient and caregiver
- Provide status updates to physician office when appropriate
- Track packages with delivery service tools to ensure the patient receives medication in a timely manner and stability is intact.
- Solve issues that arise in a timely manner, documenting all relevant information on the patient’s record.
- Comply with all regulatory requirements, including HIPAA/HITECH
- Communicate effectively, in person, over the phone, and in writing
- Manage large work volumes without loss of focus and with a high degree of accuracy
- Complete multiple daily work assignments and stay on schedule with all duties and responsibilities
- Be dependable in attendance and motivated to demonstrate persistence and overcome obstacles
Performance Requirements:
- Create a culture of positivity and excitement within the workplace
- Develop constructive and cooperative working relationships with other team members. Care. Respect their time, work and talents.
- Be able to multitask
- Be focused and disciplined
- Possess excellent organizational skills, with attention to detail and accuracy
- Be self-motivated and able to work well on an independent basis
- Display strong customer service skills
- Innovate – Think outside-the-box. Bring original ideas to the team/organization
- Embrace our Guiding Principles. Use them to guide decision making.
- Go Beyond!
Physical Requirements & Work Demands:
- Frequent immobility and/or sitting required for extended periods of time.
- The ability to work 40 hours or more per week
- The ability to maintain a flexible schedule when need arises
Working Environment:
- Normal office, call-center environment
Stone Arch LTC
No listings at this time.
Astrup Companies
No listings at this time.