A Nationwide Company Rooted in Small-Town Family Values

Join the Astrup Companies Family

We strive to hire employees who are eager to offer quality pharmacy care both locally and across the nation. Help us achieve our vision of five-star pharmacy care for all by taking on every day with an innovative and collaborative spirit that consistently aims at going beyond expectations. We ask that you recognize and embrace your role in the future vitality of independent pharmacies. An ideal Astrup Companies coworker will:

  • Show care by always looking for ways to help
  • Collaborate by sharing ideas to make the team and business better
  • Improve our family of businesses by investing in the success of Astrup Companies
  • Offer five-star care by improving independent pharmacy service
  • Work with integrity by being accountable for their own results
  • Look for innovative ways to improve current services and offerings
  • Strive to empower coworkers, customers, patients, and partners
  • Bring energy—every day
  • Identify and remove communication barriers
  • Show care by always looking for ways to help
  • Collaborate by sharing ideas to make the team and business better
  • Improve our family of businesses by investing in the success of Astrup Companies
  • Offer five-star care by improving independent pharmacy service
  • Work with integrity by being accountable for their own results
  • Look for innovative ways to improve current services and offerings
  • Strive to empower coworkers, customers, patients, and partners
  • Bring energy—every day
  • Identify and remove communication barriers

Providing Quality Care Across the Nation

The following links will take you to our employee portal to submit your application information.

Sterling Pharmacy

Float Pharmacist

Caledonia, MN

Description

Sterling Community Pharmacy is part of Astrup Companies – an innovative, growing, family-owned and locally grown business. As an employee of Sterling Pharmacy, you can expect to be treated with care and respect.

To learn more about Astrup Companies and our history, click this link: https://astrupcompanies.com

  • Looking for a Part-time or Casual employee, approximately 0-29 hours/week. Willing to travel to many of South Eastern MN locations in Caledonia, Rushford, La Crescent, Osage IA.
  • Benefits include a 401(k) program with company match, Profit incentive program
  • Will be paid mileage and qualified expenses

Qualifications:

  • Required:
    • Graduate of an accredited school/college of pharmacy.
    • Licensed as a Pharmacist in the State in which you will be working (MN/IA)
    • Must be willing to travel to various Sterling Pharmacy locations
  • Preferred:
    • Detail oriented and very organized
    • Able to handle a high stress environment
    • Two or more years of Pharmacy experience in retail/community setting

Job Description: The Float Pharmacist will provide pharmacy dispensing and consultation services to Sterling Pharmacy patients and have direct communication with Pharmacy Managers, Store Managers, and/or District Managers.

Core Competencies & Responsibilities:

  • Travel to various Sterling Pharmacy locations to assist as a Float Pharmacist
  • Receive, process, fill, and check prescriptions accurately and in a timely manner
  • Respond to all patient inquiries in a timely fashion
  • Provide the best possible service to patients
  • Adhere to policies and procedures related to pharmacy operations
  • Abide by all statutes, rules and regulations related to pharmacy practice, both State and Federal
  • Represent Sterling Pharmacy as a pharmacist to the general public and at professional events
  • Collect appropriate information for billing of Medicaid and Medicare for DME and supplies
  • Ensure that patients are counseled on all new prescriptions and on any refills where there has been a change in therapy or patient condition
  • Address and resolve patient/employee complaints in the absence of pharmacy manager
  • Be prepared and willing to perform pharmacy technician and customer service associate duties, as necessary.
  • Stay current with the latest information on drug therapy and side effects
  • Complete continuing education requirements of the Board of Pharmacy
  • Complete other duties as assigned
  • Create a culture of positivity and excitement in the pharmacy/store
  • Maintain CPR certification
  • Complete training/certification for administering immunizations and maintain competency

Performance Requirements:

  • Thorough knowledge pharmacy practice and law
  • Ability to communicate effectively, both orally and in writing
  • Excellent organizational skills, with attention to detail
  • Ability to work independently
  • Must be willing to travel

Physical Requirements & Work Demands:

  • The ability to maintain a flexible schedule including early morning, evening and weekend hours
  • In a typical 8-hour day lifting or carrying items up to approximately 25 lbs.
  • In a typical day standing approximately 8 hours
  • In a typical 8-hour day spending 2 hours on the telephone

Working Environment:

  • This position will be in a typical retail pharmacy setting at one or more locations and is of normal climate and temperature.  

Pharmacy Cashier

Fairmont, MN

Description

Sterling Pharmacy in Fairmont, MN is part of Astrup Companies – an innovative, growing, family-owned and locally grown business. We have a rich, 70+ year history, with companies servicing every aspect of the pharmacy industry. As an employee of Sterling Pharmacy, you can expect to be treated with care and respect.

  • This position would be Part-time (~11-29 hours/week)
  • This is a Monday – Friday position, with occasional weekend shifts
  • We offer competitive wages.
  • Hours of operation are Monday – Friday, 8:30 am – 6:30 pm, Saturday, 9:00 am – 3:00 pm & Closed Sunday.
  • We offer a 401(k) program with a company match and a Profit Sharing bonus program.

 

To learn more about Astrup companies and our history, click this link: https://astrupcompanies.com/careers

Qualifications:

  • Required:
    • The desire to help people and listen to their needs
    • High School Diploma or equivalent GED required
  • Preferred:
    • Previous Pharmacy experience

Position Summary: The Pharmacy Cashier is responsible for assisting with all day-to-day customer service and reporting to the manager on duty.

Core Competencies & Responsibilities:

  • Adhere to all Astrup Companies policy and procedures
  • Help with answer telephone within three rings
  • Create a culture of positivity and excitement within the work environment
  • Complete other duties as assigned
  • Participate in expectations with the Profit Incentive Program
  • Build healthier lives through caring relationships with co-workers and customers
  • Displays superior customer service, in both attitude and action
  • Understands the customers’ needs are the #1 priority above anything else
  • Completes cash transactions accurately and according to company procedures
  • Assists pharmacy staff with checking orders and invoices, marking and putting away merchandise in the proper location
  • Assists customers with locating items on sale floor
  • Answers customer questions or directs them to proper person who can answer question correctly
  • Assists or places filled prescriptions in proper location
  • Cleans shelves and inventory neatly
  • Assist in checking inventory for out-of-date product
  • Assists in preparing for daily deliveries
  • Answers phones and forwards calls to proper individuals
  • Assists in pharmacy workflow if required by pharmacy staff
  • Assists and receives new prescriptions physically from patients
  • Work the drive-up window as needed, if applicable
  • Understands and adheres to HIPPA compliance policies
  • Participate and engage with weekly/daily touchpoint meetings then follow through on what was discussed
  • Engage with customers on all marketing material instructed by corporate
  • Performs assigned duties requested by either Pharmacy Manager or Store Manager

Performance Requirements:

  • Possess a thorough knowledge of organizational policies, procedures, and systems
  • Comply to all Astrup Companies policy and procedures
  • Create a culture of positivity and excitement within the workplace
  • Develop constructive and cooperative working relationships with other team members. Care. Respect their time, work and talents.
  • Be able to multitask
  • Be focused and disciplined
  • Possess excellent organizational skills, with attention to detail and accuracy
  • Be self-motivated and able to work well on an independent basis
  • Display strong customer service skills
  • Innovate – Think outside-the-box. Bring original ideas to the team/organization
  • Embrace our Guiding Principles. Use them to guide decision making.
  • Go Beyond!

Physical Requirements & Work Demands:

  • The ability to work up to 40 hours per week
  • The ability to maintain a flexible schedule including early morning, evening, and weekend hours if required by workflow
  • In a typical 8-hour day lift or carry up to 25 pounds
  • In a typical day stand up to 8 hours
  • In a typical 8-hour day spend up to 2 hours on telephone

Working Environment:

  • This position will be working in a pharmacy setting
  • This position will be standing and walking position for up to 8 hours per day

Cashier - Customer Service

Lake City, MN

Description

Kennedy Drug by Sterling Pharmacy in Lake City, MN is part of Astrup Companies – an innovative, growing, family-owned and locally grown business. We have a rich, 70+ year history, with companies servicing every aspect of the pharmacy industry. As an employee of Sterling Pharmacy, you can expect to be treated with care and respect.

To learn more about Astrup Companies and our history, click this link: https://astrupcompanies.com/careers

  • Looking for a Casual to Part-time (~5-29 hours/week) candidate.
  • Hours of operation are Monday, 9:00 am – 7:00 pm, Tuesday – Friday, 8:00 am – 7:00 pm, Saturday, 9:00 am – 2:00 pm & Sunday 9:00 am – 1:00 pm.
  • We offer a 401(k) program with a company match and a Profit Sharing bonus program.

 

To learn more about Astrup companies and our history, click this link: https://astrupcompanies.com/careers

Qualifications:

  • Required:
    • The desire to help people and listen to their needs
    • High school diploma or equivalent
  • Preferred:
    • Previous retail experience

Job Description: The Customer Service Representative is responsible for assisting with all day-to-day customer service and reporting to the manager on duty.

Core Competencies & Responsibilities:

  • Comply to all Astrup Companies policy and procedures
  • Build healthier lives through caring relationships with staff and customers
  • Display superior customer service, in both attitude and action
  • Understand customers are the #1 priority above anything else.
  • Complete register transactions accurately and according to company procedures
  • Assist manager on duty with checking orders and invoices, as well as marking and putting away merchandise in the proper location
  • Assist customers with locating items on the sales floor
  • Answer customer questions or direct them to the proper person who can answer the question correctly
  • Clean shelves and inventory neatly
  • Assist with checking inventory for out-of-date products
  • Answer phones and forward calls to proper individuals
  • Understand and adhere to HIPAA compliance policies
  • Familiarize self with advertised specials and current promotions
  • Participate and engage with the weekly talking point meeting, then follow through on what was discussed
  • Engage with customers on all marketing material given by corporate
  • Create a culture of positivity and excitement within the work environment
  • Maintain a flexible schedule that may include morning, evening, and weekend hours
  • Perform Garden Center functions as needed during season, if applicable
  • Perform Coffee Bar duties as assigned, if applicable
  • Participate in expectations with the Profit Incentive Program
  • Complete other duties as assigned

Performance Requirements:

  • Possess a thorough knowledge of organizational policies, procedures, and systems
  • Comply to all Astrup Companies policy and procedures
  • Create a culture of positivity and excitement within the workplace
  • Develop constructive and cooperative working relationships with other 
    team members. Care. Respect their time, work and talents.
  • Be able to multitask
  • Be focused and disciplined
  • Possess excellent organizational skills, with attention to detail and accuracy
  • Be self-motivated and able to work well on an independent basis
  • Display strong customer service skills
  • Innovate – Think outside-the-box. Bring original ideas to the team/organization
  • Embrace our Guiding Principles.
  • Go Beyond!

Physical Requirements & Work Demands:

  • The ability to work up to 40 hours per week
  • The ability to maintain a flexible schedule, including early morning, evening, and weekend hours if required by workflow
  • In a typical 8-hour day, lift or carry up to 25 pounds
  • In a typical day, stand up to 8 hours
  • In a typical 8-hour day, spend up to 2 hours on the telephone

Working Environment:

  • This position will be working in a retail setting
  • This position will be a standing and walking position for up to 8 hours per day

Pharmacy Technician

Lake City, MN

Description

Kennedy Drug by Sterling Pharmacy in Lake City, MN is part of Astrup Companies – an innovative, growing, family-owned and locally grown business. We have a rich, 70+ year history, with companies servicing every aspect of the pharmacy industry. As an employee of Sterling Pharmacy, you can expect to be treated with care and respect.

  • This position would be Full time (~30 hours/week)
  • This is a Monday – Friday position, with occasional Saturday shifts
  • We offer competitive wages.
  • Hours of operation are Monday – Friday, 8:00 am – 7:00 pm, Saturday, 9:00 am – 2:00 pm & Sunday, 9:00 am – 1:00 pm.
  • We offer Full health benefits, a 401(k) program with a company match and a Profit Sharing bonus program.

To learn more about Astrup companies and our history, click this link: https://astrupcompanies.com/careers

Qualifications:

  • Required:
    • High School Diploma or GED
    • Basic computer skills
    • Excellent customer service skills
  • Preferred:
    • Pharmacy or medical related background
    • Detail oriented
    • Certification as a Pharmacy Technician

Job Description: The Pharmacy Technician will be responsible for assisting the pharmacists(s) with various tasks related to the filling/dispensing of prescriptions and caring for pharmacy patients/customers.

Core Competencies & Responsibilities:

  • Complete necessary pharmacy technician training in a timely fashion
  • Complete required continuing education annually
  • Review patient information on the RX 30 system for accuracy
  • Receive new prescriptions physically from patients
  • Accept prescription refill authorizations via the telephone or fax
  • Answer telephone in three rings
  • Adhere to policies and procedures related to pharmacy operations
  • Stay compliant with all statutes, rules, and regulations related to pharmacy practice, both federal and state
  • Monitor reimbursement of prescriptions to achieve optimal gross profit margins
  • Help manage inventory levels to achieve optimal return on investment
  • Represent yourself professionally to the community as a Pharmacy Technician
  • Collect all information needed for billing Medicaid and Medicare for DME, supplies
  • Help ensure that patients are counseled on all new prescriptions and on any refills
  • Be aware of and support promotional activity within the pharmacy and Home Health Care category
  • Provide the best possible service to all of our customers
  • Accurately count and fill prescriptions for all patients
  • Provide accurate/timely service to customers at the point of sale
  • Collaborate with team members to ensure everyone is capable of fulfilling all pharmacy related tasks and training other employees
  • Create a culture of positivity and excitement in the pharmacy/store
  • Adapt quickly to company changes related to policy and workflow
  • Clean work area and the pharmacy
  • Complete other duties as assigned

Performance Requirements:

  • Possess a thorough knowledge of organizational policies, procedures, and systems
  • Comply to all Astrup Companies policy and procedures
  • Create a culture of positivity and excitement within the workplace
  • Develop constructive and cooperative working relationships with other
    team members. Care. Respect their time, work and talents.
  • Be able to multitask
  • Be focused and disciplined
  • Possess excellent organizational skills, with attention to detail and accuracy
  • Be self-motivated and able to work well on an independent basis
  • Display strong customer service skills
  • Innovate – Think outside-the-box. Bring original ideas to the team/organization
  • Embrace our Guiding Principles.
  • Go Beyond!

Physical Requirements & Work Demands:

  • Must be able This position requires repetitive lifting, carrying, pushing, pulling for up to 15 pounds on a regular basis daily
  • Must be able to stand, walk, crouch, stoop, kneel, bend and twist for up to 8 hours per day
  • Must be able to stand and walk for up to 8 hours per day

Working Environment:

This position will be working in a pharmacy setting and normal climate and temperature.

Pharmacy Technician

Osage, IA

Description

Smart Pharmacy by Sterling Pharmacy in Osage, IA is part of Astrup Companies – an innovative, growing, family-owned and locally grown business. We have a rich, 70+ year history, with companies servicing every aspect of the pharmacy industry. As an employee of Sterling Pharmacy, you can expect to be treated with care and respect.

  • This position would be Part time (~11-29 hours/week)
  • This is a Monday – Friday position, with occasional Saturday shifts
  • We offer competitive wages.
  • Hours of operation are Monday – Friday, 7:30 am – 5:30 pm & Saturday, 8:00 am – 12:00 pm.
  • We offer a 401(k) program with a company match and a Profit Sharing bonus program.

To learn more about Astrup companies and our history, click this link: https://astrupcompanies.com/careers

Qualifications:

  • Required:
    • High School Diploma or GED
    • Basic computer skills
    • Excellent customer service skills
  • Preferred:
    • Pharmacy or medical related background
    • Detail oriented
    • Certification as a Pharmacy Technician

Job Description: The Pharmacy Technician will be responsible for assisting the pharmacists(s) with various tasks related to the filling/dispensing of prescriptions and caring for pharmacy patients/customers.

Core Competencies & Responsibilities:

  • Complete necessary pharmacy technician training in a timely fashion
  • Complete required continuing education annually
  • Review patient information on the RX 30 system for accuracy
  • Receive new prescriptions physically from patients
  • Accept prescription refill authorizations via the telephone or fax
  • Answer telephone in three rings
  • Adhere to policies and procedures related to pharmacy operations
  • Stay compliant with all statutes, rules, and regulations related to pharmacy practice, both federal and state
  • Monitor reimbursement of prescriptions to achieve optimal gross profit margins
  • Help manage inventory levels to achieve optimal return on investment
  • Represent yourself professionally to the community as a Pharmacy Technician
  • Collect all information needed for billing Medicaid and Medicare for DME, supplies
  • Help ensure that patients are counseled on all new prescriptions and on any refills
  • Be aware of and support promotional activity within the pharmacy and Home Health Care category
  • Provide the best possible service to all of our customers
  • Accurately count and fill prescriptions for all patients
  • Provide accurate/timely service to customers at the point of sale
  • Collaborate with team members to ensure everyone is capable of fulfilling all pharmacy related tasks and training other employees
  • Create a culture of positivity and excitement in the pharmacy/store
  • Adapt quickly to company changes related to policy and workflow
  • Clean work area and the pharmacy
  • Complete other duties as assigned

Performance Requirements:

  • Possess a thorough knowledge of organizational policies, procedures, and systems
  • Comply to all Astrup Companies policy and procedures
  • Create a culture of positivity and excitement within the workplace
  • Develop constructive and cooperative working relationships with other
    team members. Care. Respect their time, work and talents.
  • Be able to multitask
  • Be focused and disciplined
  • Possess excellent organizational skills, with attention to detail and accuracy
  • Be self-motivated and able to work well on an independent basis
  • Display strong customer service skills
  • Innovate – Think outside-the-box. Bring original ideas to the team/organization
  • Embrace our Guiding Principles.
  • Go Beyond!

Physical Requirements & Work Demands:

  • Must be able This position requires repetitive lifting, carrying, pushing, pulling for up to 15 pounds on a regular basis daily
  • Must be able to stand, walk, crouch, stoop, kneel, bend and twist for up to 8 hours per day
  • Must be able to stand and walk for up to 8 hours per day

Working Environment:

This position will be working in a pharmacy setting and normal climate and temperature.

Pharmacy Technician

Owatonna, MN

Description

Sterling Pharmacy in Owatonna, MN is part of Astrup Companies – an innovative, growing, family-owned and locally grown business. We have a rich, 70+ year history, with companies servicing every aspect of the pharmacy industry. As an employee of Sterling Pharmacy, you can expect to be treated with care and respect.

  • This position would be Full time (~40 hours/week)
  • This is a Monday – Friday position, with occasional Saturday shifts
  • We offer competitive wages.
  • Hours of operation are Monday – Friday, 8:30 am – 7:00 pm & Saturday, 9:00 am – 3:00 pm.
  • We offer Full health benefits, a 401(k) program with a company match and a Profit Sharing bonus program.

To learn more about Astrup companies and our history, click this link: https://astrupcompanies.com/careers

Qualifications:

  • Required:
    • High School Diploma or GED
    • Basic computer skills
    • Excellent customer service skills
  • Preferred:
    • Pharmacy or medical related background
    • Detail oriented
    • Certification as a Pharmacy Technician

Job Description: The Pharmacy Technician will be responsible for assisting the pharmacists(s) with various tasks related to the filling/dispensing of prescriptions and caring for pharmacy patients/customers.

Core Competencies & Responsibilities:

  • Complete necessary pharmacy technician training in a timely fashion
  • Complete required continuing education annually
  • Review patient information on the RX 30 system for accuracy
  • Receive new prescriptions physically from patients
  • Accept prescription refill authorizations via the telephone or fax
  • Answer telephone in three rings
  • Adhere to policies and procedures related to pharmacy operations
  • Stay compliant with all statutes, rules, and regulations related to pharmacy practice, both federal and state
  • Monitor reimbursement of prescriptions to achieve optimal gross profit margins
  • Help manage inventory levels to achieve optimal return on investment
  • Represent yourself professionally to the community as a Pharmacy Technician
  • Collect all information needed for billing Medicaid and Medicare for DME, supplies
  • Help ensure that patients are counseled on all new prescriptions and on any refills
  • Be aware of and support promotional activity within the pharmacy and Home Health Care category
  • Provide the best possible service to all of our customers
  • Accurately count and fill prescriptions for all patients
  • Provide accurate/timely service to customers at the point of sale
  • Collaborate with team members to ensure everyone is capable of fulfilling all pharmacy related tasks and training other employees
  • Create a culture of positivity and excitement in the pharmacy/store
  • Adapt quickly to company changes related to policy and workflow
  • Clean work area and the pharmacy
  • Complete other duties as assigned

Performance Requirements:

  • Possess a thorough knowledge of organizational policies, procedures, and systems
  • Comply to all Astrup Companies policy and procedures
  • Create a culture of positivity and excitement within the workplace
  • Develop constructive and cooperative working relationships with other
    team members. Care. Respect their time, work and talents.
  • Be able to multitask
  • Be focused and disciplined
  • Possess excellent organizational skills, with attention to detail and accuracy
  • Be self-motivated and able to work well on an independent basis
  • Display strong customer service skills
  • Innovate – Think outside-the-box. Bring original ideas to the team/organization
  • Embrace our Guiding Principles.
  • Go Beyond!

Physical Requirements & Work Demands:

  • Must be able This position requires repetitive lifting, carrying, pushing, pulling for up to 15 pounds on a regular basis daily
  • Must be able to stand, walk, crouch, stoop, kneel, bend and twist for up to 8 hours per day
  • Must be able to stand and walk for up to 8 hours per day

Working Environment:

This position will be working in a pharmacy setting and normal climate and temperature.

Pharmacy Technician

Rushford, MN

Description

Sterling Pharmacy in Rushford, MN is part of Astrup Companies – an innovative, growing, family-owned and locally grown business. We have a rich, 70+ year history, with companies servicing every aspect of the pharmacy industry. As an employee of Sterling Pharmacy, you can expect to be treated with care and respect.

  • This position would be Full time (~40 hours/week)
  • This is a Monday – Friday position, with occasional Saturday shifts
  • We offer competitive wages.
  • Hours of operation are Monday – Friday, 8:30 am – 5:30 pm & Saturday, 9:00 am – 12:00 pm.
  • We offer Full health benefits, a 401(k) program with a company match and a Profit Sharing Incentive bonus program.

To learn more about Astrup companies and our history, click this link: https://astrupcompanies.com/careers

Qualifications:

  • Required:
    • High School Diploma or GED
    • Basic computer skills
    • Excellent customer service skills
  • Preferred:
    • Pharmacy or medical related background
    • Detail oriented
    • Certification as a Pharmacy Technician

Job Description: The Pharmacy Technician will be responsible for assisting the pharmacists(s) with various tasks related to the filling/dispensing of prescriptions and caring for pharmacy patients/customers.

Core Competencies & Responsibilities:

  • Complete necessary pharmacy technician training in a timely fashion
  • Complete required continuing education annually
  • Review patient information on the RX 30 system for accuracy
  • Receive new prescriptions physically from patients
  • Accept prescription refill authorizations via the telephone or fax
  • Answer telephone in three rings
  • Adhere to policies and procedures related to pharmacy operations
  • Stay compliant with all statutes, rules, and regulations related to pharmacy practice, both federal and state
  • Monitor reimbursement of prescriptions to achieve optimal gross profit margins
  • Help manage inventory levels to achieve optimal return on investment
  • Represent yourself professionally to the community as a Pharmacy Technician
  • Collect all information needed for billing Medicaid and Medicare for DME, supplies
  • Help ensure that patients are counseled on all new prescriptions and on any refills
  • Be aware of and support promotional activity within the pharmacy and Home Health Care category
  • Provide the best possible service to all of our customers
  • Accurately count and fill prescriptions for all patients
  • Provide accurate/timely service to customers at the point of sale
  • Collaborate with team members to ensure everyone is capable of fulfilling all pharmacy related tasks and training other employees
  • Create a culture of positivity and excitement in the pharmacy/store
  • Adapt quickly to company changes related to policy and workflow
  • Clean work area and the pharmacy
  • Complete other duties as assigned

Performance Requirements:

  • Possess a thorough knowledge of organizational policies, procedures, and systems
  • Comply to all Astrup Companies policy and procedures
  • Create a culture of positivity and excitement within the workplace
  • Develop constructive and cooperative working relationships with other
    team members. Care. Respect their time, work and talents.
  • Be able to multitask
  • Be focused and disciplined
  • Possess excellent organizational skills, with attention to detail and accuracy
  • Be self-motivated and able to work well on an independent basis
  • Display strong customer service skills
  • Innovate – Think outside-the-box. Bring original ideas to the team/organization
  • Embrace our Guiding Principles.
  • Go Beyond!

Physical Requirements & Work Demands:

  • Must be able This position requires repetitive lifting, carrying, pushing, pulling for up to 15 pounds on a regular basis daily
  • Must be able to stand, walk, crouch, stoop, kneel, bend and twist for up to 8 hours per day
  • Must be able to stand and walk for up to 8 hours per day

Working Environment:

This position will be working in a pharmacy setting and normal climate and temperature.

Pharmacy Manager

Rushford, MN

Description

Sterling Pharmacy in Rushford, MN is part of Astrup Companies – an innovative, growing, family-owned and locally grown business. We have a rich, 70+ year history, with companies servicing every aspect of the pharmacy industry. As an employee of Sterling Pharmacy, you can expect to be treated with care and respect.

  • This position would be Full time (~40 hours/week)
  • This is a Monday – Friday position, with occasional Saturday shifts
  • We offer competitive wages.
  • Hours of operation are Monday – Friday, 8:30 am – 5:30 pm & Saturday, 9:00 am – 12:00 pm.
  • We offer Full health benefits, a 401(k) program with a company match and a Profit Sharing bonus program.

To learn more about Astrup companies and our history, click this link: https://astrupcompanies.com/careers

Qualifications:

  • Required:
    • Graduate of an accredited school/college of pharmacy
    • Licensed as a Pharmacist in the State in which you will be working (MN/IA)
  • Preferred:
    • Three or more years of pharmacy experience in a retail/community setting
    • Thorough knowledge pharmacy business, both technical and financial
    • Two or more years in leadership or management
    • Detail oriented and very organized
    • Able to handle a high stress environment

Job Description: The Pharmacy Manager will oversee all aspects of the operation of the pharmacy department in one of the Sterling Pharmacies.

Core Competencies & Responsibilities:

  • Build healthier lives through caring relationships with staff and customers
  • Understands the customers’ needs are the #1 priority above anything else
  • Train staff pharmacists, pharmacy technicians, and customer service associates
  • Manage pharmacy staff schedules, vacation requests, and payroll
  • Adhere to policies and procedures related to pharmacy operations
  • Stay abreast of and manage staff compliance with all statutes, rules and regulations related to pharmacy practice, both State and Federal
  • Review prescription drug pricing to achieve optimal gross profit margins
  • Manage inventory levels to achieve optimal return on investment
  • Represent Sterling Pharmacy as a pharmacist to the general public and at professional events
  • Promote community involvement
  • Receive, process, fill, and check prescriptions accurately and in a timely manner
  • Collect appropriate information for billing of Medicaid and Medicare for DME and supplies and reconcile claims to ensure adequate payment
  • Ensure that patients are counseled on all new prescriptions and on any refills where there has been a change in therapy or patient condition
  • Work in conjunction with other corporate staff to ensure compliance with all policies and procedures
  • Communicate with pharmacy staff, store manager, and district managers on a regular basis
  • Provide energy to new company initiatives, i.e. med sync, diabetic shoes, fundraisers
  • Monitor and analyzes pharmacy reports
  • Be aware of and support promotional activity within the pharmacy and Home Health Care category
  • Respond to emails, voice messages and memos from corporate staff in a timely fashion (typically within one business day)
  • Encourage professional growth of staff pharmacists and ancillary staff
  • Provide the best possible service to our patients
  • Help with the development of (and participate in) new programs and services for pharmacists to help our patients achieve positive therapeutic outcomes
  • Collaborate with other pharmacy managers to ensure optimization of pharmacy practice
  • Respond to all patient inquiries in a timely fashion
  • Be prepared to perform all tasks of pharmacy technicians and customer service associates, when necessary
  • Assist other Sterling pharmacies, when possible (questions, staffing needs, etc.)
  • Address and resolve customer and employee concerns/complaints
  • Meet with vendors of pharmacy related products
  • Manage continuous quality improvement and quality assurance programs in pharmacies
  • Encourage and facilitate continuing education of pharmacy staff
  • Represent Astrup Drug at local and state pharmacy meetings
  • Adapt quickly to company changes related to policy and workflow
  • Conduct and engage with weekly/daily touchpoint meetings with staff, then follow up to ensure there is follow through what was discussed
  • Encourage and support employees engaging with customer on all marketing material given by corporate
  • Inform and engage with employees on the Profit Incentive Program
  • Work with the store manager where applicable to implement any necessary programs, communications, and training
  • Manage store compliance with financial budgets.

Performance Requirements:

  • Treat your employees well. Communicate. Care. Respect their time, work and talents
  • Possess a thorough knowledge of organizational policies, procedures, and systems
  • Comply to all Astrup Companies policy and procedures and ensure follow-through with employees
  • Create a culture of positivity and excitement within the workplace
  • Effectively coordinate activities of others
  • Develop constructive and cooperative working relationships with other
    team members
  • Be able to multitask
  • Be focused and disciplined
  • Possess excellent organizational skills, with attention to detail and accuracy
  • Be self-motivated and able to work well on an independent basis
  • Display strong customer service skills
  • Innovate – Think outside-the-box. Bring original ideas to the team/organization
  • Embrace our Guiding Principles.
    • Use them to guide decision making.
  • Go Beyond!

Physical Requirements & Work Demands:

  • The ability to work a minimum of 40 hours per week and occasionally more
  • The ability to maintain a flexible schedule including early morning, evening and weekend hours
  • In a typical 8-hour day lifting or carrying items up to approximately 25 lbs.
  • In a typical day standing approximately 8 hours
  • In a typical 8-hour day reading approximately 20 emails and responding to all of them
  • In a typical 8-hour day spending 2 hours on the telephone

Working Environment:
The working environment will be in a retail pharmacy setting and will be of normal climate and temperature.

Pharmacy Cashier

Rushford, MN

Sterling Pharmacy in Rushford, MN is part of Astrup Companies – an innovative, growing, family-owned and locally grown business. We have a rich, 70+ year history, with companies servicing every aspect of the pharmacy industry. As an employee of Sterling Pharmacy, you can expect to be treated with care and respect.

  • Looking for a Part-time (~11-29 hours/week) or Casual (0-10 hours/week) candidate.
  • We offer competitive wages.
  • Hours of operation are Monday – Friday, 8:30 am – 5:30 pm, Saturday, 9:00 am – 12:00 pm & Closed Sunday.
  • We offer a 401(k) program with a company match and a Profit Sharing bonus program.

 

To learn more about Astrup companies and our history, click this link: https://astrupcompanies.com/careers

Qualifications:

  • Required:
    • The desire to help people and listen to their needs
    • High School Diploma or equivalent GED required
  • Preferred:
    • Previous Pharmacy experience

Position Summary: The Pharmacy Cashier is responsible for assisting with all day-to-day customer service and reporting to the manager on duty.

Core Competencies & Responsibilities:

  • Adhere to all Astrup Companies policy and procedures
  • Help with answer telephone within three rings
  • Create a culture of positivity and excitement within the work environment
  • Complete other duties as assigned
  • Participate in expectations with the Profit Incentive Program
  • Build healthier lives through caring relationships with co-workers and customers
  • Displays superior customer service, in both attitude and action
  • Understands the customers’ needs are the #1 priority above anything else
  • Completes cash transactions accurately and according to company procedures
  • Assists pharmacy staff with checking orders and invoices, marking and putting away merchandise in the proper location
  • Assists customers with locating items on sale floor
  • Answers customer questions or directs them to proper person who can answer question correctly
  • Assists or places filled prescriptions in proper location
  • Cleans shelves and inventory neatly
  • Assist in checking inventory for out-of-date product
  • Assists in preparing for daily deliveries
  • Answers phones and forwards calls to proper individuals
  • Assists in pharmacy workflow if required by pharmacy staff
  • Assists and receives new prescriptions physically from patients
  • Work the drive-up window as needed, if applicable
  • Understands and adheres to HIPPA compliance policies
  • Participate and engage with weekly/daily touchpoint meetings then follow through on what was discussed
  • Engage with customers on all marketing material instructed by corporate
  • Performs assigned duties requested by either Pharmacy Manager or Store Manager

Performance Requirements:

  • Possess a thorough knowledge of organizational policies, procedures, and systems
  • Comply to all Astrup Companies policy and procedures
  • Create a culture of positivity and excitement within the workplace
  • Develop constructive and cooperative working relationships with other team members. Care. Respect their time, work and talents.
  • Be able to multitask
  • Be focused and disciplined
  • Possess excellent organizational skills, with attention to detail and accuracy
  • Be self-motivated and able to work well on an independent basis
  • Display strong customer service skills
  • Innovate – Think outside-the-box. Bring original ideas to the team/organization
  • Embrace our Guiding Principles. Use them to guide decision making.
  • Go Beyond!

Physical Requirements & Work Demands:

  • The ability to work up to 40 hours per week
  • The ability to maintain a flexible schedule including early morning, evening, and weekend hours if required by workflow
  • In a typical 8-hour day lift or carry up to 25 pounds
  • In a typical day stand up to 8 hours
  • In a typical 8-hour day spend up to 2 hours on telephone

Working Environment:

  • This position will be working in a pharmacy setting
  • This position will be standing and walking position for up to 8 hours per day

Pharmacy Technician

Worthington, MN

Description

Sterling Pharmacy in Worthington, MN is part of Astrup Companies – an innovative, growing, family-owned and locally grown business. We have a rich, 70+ year history, with companies servicing every aspect of the pharmacy industry. As an employee of Sterling Pharmacy, you can expect to be treated with care and respect.

  • This position would be Full time (~30-40 hours/week)
  • This is a Monday – Friday position, with occasional Saturday shifts
  • We offer competitive wages.
  • Hours of operation are Monday – Friday, 8:00 am – 7:00 pm & Saturday, 9:00 am – 5:00 pm.
  • We offer Full health benefits, a 401(k) program with a company match and a Profit Sharing bonus program.

To learn more about Astrup companies and our history, click this link: https://astrupcompanies.com/careers

Qualifications:

  • Required:
    • High School Diploma or GED
    • Basic computer skills
    • Excellent customer service skills
  • Preferred:
    • Pharmacy or medical related background
    • Detail oriented
    • Certification as a Pharmacy Technician

Job Description: The Pharmacy Technician will be responsible for assisting the pharmacists(s) with various tasks related to the filling/dispensing of prescriptions and caring for pharmacy patients/customers.

Core Competencies & Responsibilities:

  • Complete necessary pharmacy technician training in a timely fashion
  • Complete required continuing education annually
  • Review patient information on the RX 30 system for accuracy
  • Receive new prescriptions physically from patients
  • Accept prescription refill authorizations via the telephone or fax
  • Answer telephone in three rings
  • Adhere to policies and procedures related to pharmacy operations
  • Stay compliant with all statutes, rules, and regulations related to pharmacy practice, both federal and state
  • Monitor reimbursement of prescriptions to achieve optimal gross profit margins
  • Help manage inventory levels to achieve optimal return on investment
  • Represent yourself professionally to the community as a Pharmacy Technician
  • Collect all information needed for billing Medicaid and Medicare for DME, supplies
  • Help ensure that patients are counseled on all new prescriptions and on any refills
  • Be aware of and support promotional activity within the pharmacy and Home Health Care category
  • Provide the best possible service to all of our customers
  • Accurately count and fill prescriptions for all patients
  • Provide accurate/timely service to customers at the point of sale
  • Collaborate with team members to ensure everyone is capable of fulfilling all pharmacy related tasks and training other employees
  • Create a culture of positivity and excitement in the pharmacy/store
  • Adapt quickly to company changes related to policy and workflow
  • Clean work area and the pharmacy
  • Complete other duties as assigned

Performance Requirements:

  • Possess a thorough knowledge of organizational policies, procedures, and systems
  • Comply to all Astrup Companies policy and procedures
  • Create a culture of positivity and excitement within the workplace
  • Develop constructive and cooperative working relationships with other
    team members. Care. Respect their time, work and talents.
  • Be able to multitask
  • Be focused and disciplined
  • Possess excellent organizational skills, with attention to detail and accuracy
  • Be self-motivated and able to work well on an independent basis
  • Display strong customer service skills
  • Innovate – Think outside-the-box. Bring original ideas to the team/organization
  • Embrace our Guiding Principles.
  • Go Beyond!

Physical Requirements & Work Demands:

  • Must be able This position requires repetitive lifting, carrying, pushing, pulling for up to 15 pounds on a regular basis daily
  • Must be able to stand, walk, crouch, stoop, kneel, bend and twist for up to 8 hours per day
  • Must be able to stand and walk for up to 8 hours per day

Working Environment:

This position will be working in a pharmacy setting and normal climate and temperature.

Smart-Fill

No listings at this time.

Sterling Long Term Care Pharmacy

Pharmacy Technician - Data Tech

Owatonna, MN

Description

Sterling Long Term Care Pharmacy in Owatonna, MN is part of Astrup Companies, an innovative, growing, family-owned business. We have a rich, 70+ year history, with companies servicing every aspect of the pharmacy industry. As an employee of Sterling Long Term Care Pharmacy, you can expect to be treated with care and respect.

  • Looking for a Full-time (40 hours/week) candidate.
  • We offer Full health benefits, a 401(k) program with a company match and a Profit Sharing bonus program.
  • This is a closed door pharmacy with no direct patient contact.

To learn more about Astrup Companies and our history, click this link: https://astrupcompanies.com

Qualifications:

  • Required:             

o   High School graduate or equivalent

o   Registered with the Board of Pharmacy

o   Typing skills

o   Fast typing speed

o   Basic software, email, fax, and scan knowledge

o   Good communication skills, written and verbal

o   High level of concentration and patience

Job Description: The Sterling Long-Term Care Pharmacy Technician – Data Tech is responsible for receiving and processing prescription drug orders.

Core Competencies and Responsibilities:

  • Receive new and refill prescriptions physically or electronically from facilities and prescribers, evaluating information for completeness and accuracy.
  • Deliver quality customer service to facilities and/or patients, responding to inquiries, questions, or requests, and referring them to the pharmacist when needed for medical information.
  • Perform electronic data entry with attention to detail, accuracy and thoroughness.
  • Work with providers and their agents to obtain prescription refills, prior authorizations, and other needed information.
  • Work with insurance companies to help patients get medications approved for reimbursement.
  • Collect appropriate information for billing of Medicaid and Medicare for DME and supplies and reconcile claims to ensure adequate payment
  • Answer the telephone in a timely manner (within 3 rings)
  • Monitor reimbursement of prescriptions to achieve optimal gross profit margins
  • Be aware of and adhere to all policies and procedures related to pharmacy operations.
  • Stay well-informed of and compliant with all statutes, rules and regulations related to pharmacy practice, both State and Federal.
  • Participate in continuous quality improvement and quality assurance program.
  • Communicate with pharmacy manager on a regular basis
  • Represent Sterling Long-Term Care Pharmacy as a pharmacy employee to the general public
  • Work toward achieving certified pharmacy technician status
  • Performs any other duties inherent to pharmacy operations as assigned

Performance Requirements:

  • Possess a thorough knowledge of organizational policies, procedures, and systems
  • Comply to all Astrup Companies policy and procedures
  • Create a culture of positivity and excitement within the workplace
  • Develop constructive and cooperative working relationships with other team members. Care. Respect their time, work and talents.
  • Be able to multitask
  • Be focused and disciplined
  • Possess excellent organizational skills, with attention to detail and accuracy
  • Be self-motivated and able to work well on an independent basis
  • Display strong customer service skills
  • Innovate – Think outside-the-box. Bring original ideas to the team/organization
  • Embrace our Guiding Principles.
  • Go Beyond!

Physical Requirements and Work Demands:

  • Requires the ability to work up to 40 hours per week and occasionally more
  • Ability to maintain a flexible schedule including early morning, evening and weekend hours
  • In a typical 8-hour day, the candidate can lift or carry items up to approximately 25 pounds and sit approximately 8 hours
  • In a typical day, the candidate can spend 1-2 hours on the telephone

Working Environment:

  • Normal pharmacy work environment

Sterling Specialty Pharmacy

Accountant

Mendota Heights, MN

Description

About Us: At Astrup Companies, we treat everyone with care and respect while focusing on improving the vitality of independent pharmacies and their ability to offer five-star care through innovation and collaboration. We surround ourselves with coworkers who recognize the importance of a positive culture and the effect it can have on people within an organization and the individuals it serves.

Qualifications:

  • Required Education/Training/Professional Experience:
    • Bachelor’s degree in accounting or finance required, CPA is desired.
    • Proficiency in US GAAP.
    • Minimum 1-2 years of relevant work experience required.
    • Must be detail oriented with strong analytical skills.
    • Exhibits strong computer skills and knowledge of relevant technology/software.
    • Excels at multi-tasking, time management and organization.
    • Demonstrates strong interpersonal and communication skills (verbal and written).
    • Must always be ready to take ownership of a new challenge or process.
  • Preferred Education/Training/Professional Experience:
    • Audit experience from a CPA firm
    • Familiarity with NetSuite

Position Summary: The Accountant position will support the Controller in managing and recording financial transactions in the general ledger and ensuring compliance with generally accepted accounting principles for a growing innovator in the mail order specialty pharmacy industry. Key responsibilities include the accurate and timely general ledger and period end closings, regulatory and financial reporting, and development of internal control policies and procedures, among other duties detailed below.

Core Competencies & Responsibilities:

  • Conduct reconciliations of accounts receivable, inventory, and various general ledger accounts to ensure their accuracy
  • Assist in the preparation of various journal entries during month end close
  • Assist in preparation of financial statements to summarize the company’s financial status
  • Communicate closely with other accounting staff on an assortment of accounting issues
  • Assist with external auditor requests
  • Assist Controllers and CFO with a variety of tasks as needed
  • Handle special projects as requested by management

Licensure/Certification Requirements:

  • None

Performance Requirements:

  • Possess a thorough knowledge of organizational policies, procedures, and systems
  • Comply to all Astrup Companies policy and procedures
  • Create a culture of positivity and excitement within the workplace
  • Develop constructive and cooperative working relationships with other
    team members. Care. Respect their time, work and talents.
  • Be able to multitask
  • Be focused and disciplined
  • Possess excellent organizational skills, with attention to detail and accuracy
  • Be self-motivated and able to work well on an independent basis
  • Display strong customer service skills
  • Innovate – Think outside-the-box. Bring original ideas to the team/organization
  • Embrace our Guiding Principles.
    • Use them to guide decision making.
  • Go Beyond!

Physical Requirements & Work Demands:

  • Frequent immobility and/or sitting required for extended periods of time.
  • Some bending and stooping required.
  • Requires manual dexterity to operate keyboard, calculator, photocopy machine, and other office equipment.
  • The ability to work 40 hours or more per week
  • The ability to maintain a flexible schedule when need arises

Working Environment:

  • Normal office environment

Patient Care Coordinator

Mendota Heights, MN

Description

Sterling Specialty Pharmacy is part of Astrup Companies, an innovative, growing, family-owned business located in Mendota Heights, MN. We have a rich, 70+ year history, with companies servicing every aspect of the pharmacy industry. As an employee of Sterling Specialty Pharmacy, you can expect to be treated with care and respect. We have a state of the art facility that was built in 2017 and are looking to continue to grow our strong team as our business grows!

  • This position would be a Monday – Friday position with competitive wages.
  • Hours of operation are 7:30 am – 5:00 pm
  • We offer Full health benefits, a 401(k) program with a company match and a Profit Sharing bonus program.
  • This is a closed door pharmacy with no direct patient contact.
  • We are a rapidly growing business with many opportunities for professional growth and advancement.

Qualifications:

  • Required Education/Training/Professional Experience:

o   High School Diploma or equivalent G.E.D required

o   Knowledge of Microsoft Word, Excel; ability to work with multiple information systems

o   Knowledge of medical and pharmaceutical terminology

  • Preferred Education/Training/Professional Experience:

o   Pharmacy experience preferred

o   Specialty Pharmacy experience preferred

Position Summary: The Patient Care Coordinator provides customer service and a resourceful point of contact to patients and providers by reviewing patient profiles and scheduling deliveries of patient medication; collecting key clinical information; discussing the delivery schedule and refill procedures for the next delivery.

Expected Professional Competencies:

  • General knowledge of pharmacy and healthcare laws and regulations
  • Engages in appropriate continuing professional development
  • Practices patient centered care
  • Practices professionally, legally and ethically
  • Decision making skills
  • Analytical skills
  • Team working skills
  • Communication skills
  • Problem-solving skills
  • Customer service skills
  • Detail oriented

Licensure/Certification Requirements:

  • Board of Pharmacy Technician Registration

Core Competencies & Responsibilities:

  • Provide customer service to the internal and external customer by making and receiving inbound and outbound calls for delivery of medications
  • Comply with HIPAA standards for inbound and outbound calls
  • Review all notes prior to delivery confirmation; communicating with patient and caregiver, and/or physician office, insurance investigation, and patient responsibility.
  • Collect key clinical information essential for clinical staff
  • Review delivery service schedule, medication storage, new patient packets, supplies and refill procedures for future deliveries
  • Confirm form of payment information (credit card, debit card, etc.)
  • Charge credit card/debit card as needed for all Major Medical and Self Pay patients
  • Process manufacturer co-pay cards, if applicable
  • Explain benefits and financial responsibilities and supplies financial assistance contact information
  • Schedule deliveries of medication in a timely manner to ensure compliance with patient’s treatment
  • Document in the appropriate system all needed information, indicating correct ship date and delivery address
  • Review information for accuracy: addresses, medication shipping, authorization on file, and collection of patient co-pay
  • Notify clinical staff with any patient side effects and/or requests from the patient and caregiver.
  • Provide status updates to physician office when appropriate
  • Track packages with delivery service tools to ensure the patient receives medication in a timely manner and stability is intact.
  • Solve issues that arise in a timely manner, documenting all relevant information on the patient’s record.
  • Serve as a liaison between other departments within the company and the patients
  • Participate in quality program initiatives and improvement activities
  • Comply with all regulatory requirements, including HIPAA/HITECH
  • Communicate effectively, in person, over the phone, and in writing
  • Maintain a flexible schedule that may include early morning, evening and weekend hours
  • Manage large work volumes without loss of focus and with a high degree of accuracy
  • Complete multiple daily work assignments and stay on schedule with all duties and responsibilities
  • Be dependable in attendance and motivated to demonstrate persistence and overcome obstacles
  • Other responsibilities as assigned by Management

Performance Requirements:

  • Possess a thorough knowledge of organizational policies, procedures, and systems
  • Comply to all Astrup Companies policy and procedures
  • Create a culture of positivity and excitement within the workplace
  • Develop constructive and cooperative working relationships with other team members. Care. Respect their time, work and talents.
  • Be able to multitask
  • Be focused and disciplined
  • Possess excellent organizational skills, with attention to detail and accuracy
  • Be self-motivated and able to work well on an independent basis
  • Display strong customer service skills
  • Innovate – Think outside-the-box. Bring original ideas to the team/organization
  • Embrace our Guiding Principles. Use them to guide decision making.
  • Go Beyond!


Physical Requirements & Work Demands:

  • Frequent immobility and/or sitting required for extended periods of time.
  • Some bending and stooping required.
  • Requires manual dexterity to operate keyboard, calculator, photocopy machine, and other office equipment.
  • The ability to work 40 hours or more per week
  • The ability to maintain a flexible schedule when need arises

Working Environment:

  • Normal office environment

Customer Service Representative

Mendota Heights, MN

Description

Sterling Specialty Pharmacy is part of Astrup Companies, an innovative, growing, family-owned business located in Mendota Heights, MN. We have a rich, 70+ year history, with companies servicing every aspect of the pharmacy industry. As an employee of Sterling Specialty Pharmacy, you can expect to be treated with care and respect. We have a state of the art facility that was built in 2017 and are looking to continue to grow our strong team as our business grows!

  • This position would be a Monday – Friday position with competitive wages.
  • Hours of operation are 7:30 am – 5:00 pm
  • We offer Full health benefits, a 401(k) program with a company match and a Profit Sharing bonus program.
  • This is a closed door pharmacy with no direct patient contact.
  • We are a rapidly growing business with many opportunities for professional growth and advancement.

To learn more about Astrup Companies, go to this link: https://astrupcompanies.com/

Qualifications:

Required Education/Training/Professional Experience:

  • High School Diploma or equivalent G.E.D required

Position Summary: The Customer Service Representative provides customer service and a resourceful point of contact to patients and providers by scheduling deliveries. This includes setting up delivery methods, discussing the delivery schedule and refill procedures for the next delivery.

Core Competencies & Responsibilities:

  • Provide customer service to the internal and external customer by making and receiving inbound and outbound calls for delivery of medications
  • Comply with HIPAA standards for inbound and outbound calls
  • Review all notes prior to delivery confirmation; communicating with patient and caregiver, and/or physician office, insurance investigation, and patient responsibility.
  • Confirm form of payment information (credit card, debit card, etc.)
  • Charge credit card/debit card as needed for all Major Medical and Self Pay patients
  • Schedule deliveries of medication in a timely manner to ensure compliance with patient’s treatment
  • Document in the appropriate system all needed information, indicating correct ship date and delivery address
  • Review information for accuracy: addresses, medication shipping, authorization on file, and collection of patient co-pay
  • Notify clinical staff with any patient side effects and/or requests from the patient and caregiver
  • Provide status updates to physician office when appropriate
  • Track packages with delivery service tools to ensure the patient receives medication in a timely manner and stability is intact.
  • Solve issues that arise in a timely manner, documenting all relevant information on the patient’s record.
  • Serve as a liaison between other departments within the company and the patients
  • Participate in quality program initiatives and improvement activities
  • Comply with all regulatory requirements, including HIPAA/HITECH
  • Communicate effectively, in person, over the phone, and in writing
  • Maintain a flexible schedule that may include early morning, evening and weekend hours
  • Manage large work volumes without loss of focus and with a high degree of accuracy
  • Complete multiple daily work assignments and stay on schedule with all duties and responsibilities
  • Be dependable in attendance and motivated to demonstrate persistence and overcome obstacles

Performance Requirements:

  • Possess a thorough knowledge of organizational policies, procedures, and systems
  • Comply to all Astrup Companies policy and procedures
  • Create a culture of positivity and excitement within the workplace
  • Develop constructive and cooperative working relationships with other team members. Care. Respect their time, work and talents.
  • Be able to multitask
  • Be focused and disciplined
  • Possess excellent organizational skills, with attention to detail and accuracy
  • Be self-motivated and able to work well on an independent basis
  • Display strong customer service skills
  • Innovate – Think outside-the-box. Bring original ideas to the team/organization
  • Embrace our Guiding Principles. Use them to guide decision making.
  • Go Beyond!


Physical Requirements & Work Demands:

  • Frequent immobility and/or sitting required for extended periods of time.
  • Some bending and stooping required.
  • Requires manual dexterity to operate keyboard, calculator, photocopy machine, and other office equipment.
  • The ability to work 40 hours or more per week
  • The ability to maintain a flexible schedule when need arises

Working Environment:

  • Normal office environment

Stone Arch LTC

No listings at this time.

Astrup Companies

No listings at this time.